2/10 Terrible
Shelby C.
Apr 22, 2024
Liked: Check-in, location
Disliked: Cleanliness, listing accuracy
Don’t stay here
Overall disappointed in our stay. The unit is nothing like what you see at surface level in the photos. The beds are absolutely horrible, both the mattresses are completely worn and sunken, and the bed frames squeak with every move. The shower rack in the master is completely rusted, it is unusable and it’s a serious health issue. The property appeared cleanish on surface level, but once we walked around with white socks for our first night, the bottoms were completely black. The floors clearly haven’t been mopped, maybe ever. There was hair all over our “clean”, unused towels. The drapes don’t block any light whatsoever. The vent in the twin bed room was completely shut and got no air flow, yet wasn’t able to be adjusted by us. When we checked in, the AC was off!!! In Tucson! It was 94 degrees in Tucson the day we arrived after 12 hours of travel and the unit was 83 degrees. It didn’t cool off until the next evening after running the AC for over 24 hours. The other upstairs neighbor has a tiny, yippy dog that barked at all hours of the day and night and kept our infant awake. The unit is also on the second floor up a set of narrow, stone-layed steps, which was not ideal for our children or our parents. There is just too much to write that needs improvement, so we will choose a better condo at Ventana Vista when we return.
Shelby C.
Stayed 3 nights in Apr 2024