Charles was very helpful when I contacted him several times. His condo is in the Ramada Marco Polo Sunny Isles. The location is good-4 blocks South are a good selection of restaurants, grocery store, banks, fast food and pharmacies. The resort itself is a little dated, but they keep it up well. Parking is $20 per day, valet. The beach bar serves pretty good food, but drinks are expensive (beer-$8, cocktails $12). I carry a small soft-sided cooler inside a beach bag to avoid the security people. There is a pizza joint in the basement and a bar with food on the main level. Skip the breakfast buffet--unless you like Comfort Inn Lobby style breakfasts. The room is comfortable with a good side view of the beach from the balcony. The room could use a little freshening up, but it served it's purpose. Overall, a good value.