8 BR, 4.5 BA, Sleeps 16, In Gated Emerald Island Resort, 3 Miles to Disney
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
We travel to Orlando for business every year. We have stayed at this property numerous times and management has always been amazing with communication and even early check ins when available due to early flights - Awesome! Our accommodations have been so welcoming that we have referred several of our business affiliates to stay in this community or others like ours for the last several years. We will be back #nohotelforus.
The master bedroom and front bedroom was a little hot. The only reason I chose this place was my husband would be staying behind while we where out enjoying everything and he loves fishing he fished for three days and nothing my daughter went online and found out there's no fishing aloud so you know how my week went they advertise fresh watering which is not true. Will never stay in this area again.
The owner is Very responsive ✔️
Overall we had a few bumps but the owner was very responsive, the A/C didn't work in both rooms downstairs even though the owner explained how to adjust thermostat it just got super cold upstairs. The pool was dirty but they did come in next day to clean while we were out. It does need some updates as far as paint and stuff for the price you pay, but overall our stay was fun and fine. We were out most of the day we did enjoy the pool. I decided on this house mainly for the crib and we didn't end up using it, due to the matress is very soft not firm and not good for babies, we ended up using one of the clean pack & play the others were not to pleasant. The highchair came.to good use and so did the smart TV. House is spacious and we were all comfortable. Thanks Chelsea for answering all my.concerns and getting.the minor problems.resolved.
Nice house not clean
Dirty floors,dead bugs on floor, walls had Black marks dirt marks and something else on it that could’ve been food or something they were clearly not cleaned and or touched up on paint . The air on the first floor did not work as well as it did on the second floor the two bedrooms on the first floor were very hot we had to get fans out of the garage to make them bearable to sleep in . Refrigerator leaked water the entire time we were there supposedly the maintenance man came three days later when we were out to dinner. The gas for the grill was not full we had to go exchange it to be able to use the grill However we were reimbursed for that . We paid for pool heat the entire state and the day we got there there was no pool heat we had to wait for the people to come the following day to turn it on when they did they turned it on so high it was unbearable and they loaded the pool with chemicals while the kids were swimming which ruined two bathing suits and broke our children out we had to go get Benadryl spray for them . All in all the house was just not clean was our main problem it was not what we expected to rent for the price we paid . The paint definitely needs touched up and it needs deep cleaned . The pool kept losing water every time we turn the hot tub on so we had to put the hose in it daily to fill it back up . I’m not sure but that probably means there’s a leak in the hot tub pump ? The customer service we received from the lady we actually rented from was absolutely great she answered all of our questions and our phone calls and did everything she could do . However the maintenance and the cleaning crew definitely should be replaced .
Family Get Together
Our family of ten adults and six children spent a week at this property. The most outstanding feature is the excellent attention and responsiveness of Chelsea the owner. She is beyond superb and made efforts to make details work out for us. Since i rely heavily on reviews when searching properties, i will state the features. House is in great condition and comfortable. In Emerald Island, 8 bedrooms is the largest home and the eighth bedroom is downstairs right off the dining area. In the seven bedroom and smaller this space is used as living area, so we were a bit tight on living area to just hang out in. Also, the patio is smaller than others, especially with the pool fence up. Not comfortable to hang out there tho the pool and hot tub are great. ceilings are very high so acoustics are such that you can hear whats going on downstairs from bedrooms upstairs. Plenty of baby amenities and amazing master suites.
Spring Break 2019
This home was everything we could hope for! Very clean, well equipped, and well maintained, along with very comfortable beds! Location on pond was very peaceful. We saw wild turkeys every day, along with a wide variety of other birds. Chelsea was very quick to answer any questions we had. Our family has stayed in Emerald Island several times, but this was our best experience by far. I definitely would want to stay here next time I bring my family down from Chicago. We had our family of 6, as well as 2 guests, and still had room to spare. So close to Orlando parks, as well as only 1-1/2 hours to either coast. We didn't want to leave!