Shoalwater 401 - Awesome Corner Unit in Orange Beach!

This is the cleanest and most spacious condo I have ever stayed in!

The condo was clean and spacious. The furnishing were comfortable and the decorating was very nice. The common areas were all kept very clean and I thoroughly enjoyed my stay. The pictures accurately depict the condo and I would stay here again if possible.

The condo is beautifully decorated. It is very roomy. The view was awesome. The location is great. I have nothing bad to say about this place. If we are looking to vacation in AL again, we will stay here.

Beautiful views overlooking the Gulf and pool. Condo was perfect for my family of 6. Well equipped corner condo with wrap around balcony. The only slight negative was the small kiddie pool.

The condo was OK, but I had issues with the management company (Poole and Associates). First, when I checked in a little after 3 PM, I arrived at the condo to find it a complete mess. Dirty dishes everywhere, food in the fridge, trash all over, the unit had clearly not been cleaned and previous renters left it a real mess. After 12 hours of driving, not a happy experience at all. I immediately called the management company, received an apology, and was told cleaning crew was on their way. Over an hour later, I called back as no one had shown. They called back and advised the cleaning crew had just pulled into parking lot. 30 minutes later, the crew was there. Nice ladies who cleaned, but had to spend over 2 hours with the major mess, while my exhausted family sat around and waited and waited.

Next, I had (3) cars with my family coming from different locations. This complex only allows (2) parking passes. I paid $17 each for (2) passes and was advised that was all I could have! The parking lot may have been 25% full the entire week! Thankfully, I spoke to the security guard at the property and explained the situation (after getting tow threats on one of my cars) and he understood and took care of me.

Last, the pool was closed the week we were there. No notice at all.

In terms of the condo, it we OK and we enjoyed the stay....that is most important.

I would not be writing this review if the Management Company had followed up on their promise. Based on my experience with the trashed unit at check in, they told me they would credit my cleaning fee. When I checked out, my cleaning fee had not been credited and they said it would be done within 2 days. Fast forward 9 days, and still no credit from the management company.

So while the condo was OK, the management company has left me with a bad experience.