This review was submitted before 2018 and has not been verified.
2/10 Terrible
Radian, V
Nov 27, 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel
This hotel was horrible. The rooms look nothing like the pictures online. The staff at the reception barely spoke English, did not offer help with directions or information about things to do and did not seem knowledgeable about restaurants in the area at all.
There is NO housekeeping service on the weekend and even on a Monday we had to track them down. When we asked for extra towels, we were asked how many people are in our room as we should have enough towels. We were traveling with my 18 months old son so of course extra towels are needed.
The room itself is very loud. You can hear everything and anyone on the hallway and it's just old and outdated. The bathroom is even older and dirty and disgusting! Water in the shower was only dripping out so I could barely wash my hair. I was literally afraid to shower my son in there, that's how dirty is seemed!
Our friends stayed down the street at a 5 star hotel which definitely lived up to expectations but unfortunately they were sold out.
This is definitely NOT a place to stay with children. It is more of a hostel quality and for young travelers that just don't care.
Also the beach is horrible. Full of stones and rocks and it's not nice at all. Rather stay at a nicer hotel in old town Rethymno and rent a car and drive to nice beaches. All the restaurants along the boardwalk are solely for tourists and not authentic Greek. Go to restaurants in old town instead or drive out!