Seas the Space - St. Regis Condo #1C5

Thank you for taking the time to share your feedback. We want to reassure you that following your report, we had the unit thoroughly inspected by a licensed pest control professional, and no evidence of bed bugs was found in the property. Furthermore, all mattresses in the unit are protected with certified bed bug-proof mattress encasements as part of our standard precautionary measures across all properties we manage. In our communications, we noted that coastal environments can be home to a variety of natural pests, including sand fleas and mosquitoes. It’s important to mention that you do not have to sit directly in the sand to be affected by sand fleas—their presence is often in and around sandy areas near beach access points, patios, and walkways. Mosquitoes and other local insects are also common and may cause similar bite reactions, especially in warm, humid climates. Additionally, it’s worth noting that in cases of bed bugs, symptoms usually appear on all individuals sharing the same sleeping area very early on. The delay and staggered timing of bite reports make this less likely. As for the maintenance-related concerns you mentioned, we do apologize for any inconvenience caused. We are aware of the dryer age but have not had any complaints since your stay. Unfortunately, intermittent issues can be hard to replicate during service calls. That said, your feedback has been passed along, and we are advocating for a long-term resolution. Thank you again for your feedback!