Owner's Response: Hey Patrick! It sounds like you really enjoyed your trip! We know how these vacations are life long memories for families. I remember my family beach trips as a child still! I wanted to mention on the other points you wrote on the review: I sent info on May 26 that included most of the info you would need. I didn't see any other email requesting info on supplies. I went back to look into this and didn't see anything. And I know pillows are a very personal thing. I traveled all over the world and I would see people walk on the airplane with their pillows and I always found that funny. I suspect those were the guests who liked a specific type of pillow. I try and offer a variety of pillow types in hopes there will be one you like. WIth regard to toilet paper and trash bags, I always provide a roll of toilet paper in each bathroom as well as a starter trash bag and one extra. I supply a roll of paper towels too. After this, the guests provides those items. This is a standard thing at most of the rentals. I also supply all the linens as well as the hand soap, dish soap and dish washing detergent. I try and provide very nice hand soaps and dish soap too. As I try to exceed my guests expectations, there are those few times I don't. My sincere apologies for the minor issues you had. I hope you were still able to create those special life long family beach trip memories! My best!!!!