Gulf Front Home in Miramar Beach with Pool and Beach Access! Close to Outlet Mall!

We rented the property for location, size, and amenities. Location and size phenomenal, ammenities, not so much, doors to get from house to private beach access and pool and basement broken and were waiting to be replaced which caused us to either go around and out front of home or inconvienence guest in the bedroom that had doors out to beach access, pool, and basement. This was our family Christmas gathering which involves cooking a lot of great food, which requires an oven that baked well, this one did not, burned on top rack would not cook on bottom rack, very tedious cooking. No equipment for the bumper pool table, steam shower and Jacuzzi tub did not work, 2 bar stools broken but useable and furniture marks on wood floor, couch cushions ripped and material coming off, still comfortable and useable, all mattresses wonderful except room in basement, permanent imprint felt like sleep in a hole, no inside connection from basement to house. Wash and dry perfect, gas grill perfect, heated pool amazing and perfect for a cool weather week. Day of check out, housekeeping came too early, they had code and opened garage door with all our items packed in cars and placed in garage for departure after final walk on beach. Felt our privacy and protection was violated. Concierge service helpful, trash was not picked up so they had someone come to get it. Check in was 4, did not get code to get in to house until after 4.30. Overall waking up to beach in a beautiful place to stay was the best part, we would not have enjoyed the beach near as much if we were not right on the beach, felt very safe, pigeon droppings as you park or enter house.they tried to have addressed but 2 to 3 hours of interruption to our vacation time was not what the vendor desired nor did we. Plenty of room for our grands newborn to 16 and our 3 children and their spouses and my mom, we all had our own space and bed. All in all great stay and most things can be overlooked, stove, no bumper pool equipment, jaccuzi tub not working, and beach access directly from home without interrupting my son were the big inconveniences. Some may ask why didn't you call and get corrected and I would say it is the holidays and no one wants to complain then, and we lived with it and made it work but housekeeping coming early and accessing where our cars and belongings were was the last straw, and also for the price and service we felt we should have been informed about shape items were in to prepare us

This home was beautifully furnished & located in just the right place, which is why we booked it. Unfortunately, there were a multitude of issues that we learned about far too late to make a change. We attempted to talk through them with management on 5 occasions but got just one return voicemail on the day we said we were flying home.

Reaching management has proven to be a wasted effort and it appears that once the transaction is complete, they see no reason to discuss any shortfalls.

Here are some the issues we experienced:

- We were notified of "sliding door challenges" a few days before our arrival in Destin. The issue with the home's structure is something that has clearly been a challenge for a long time but it certainly wasn't disclosed upon booking. While a door issue doesn't sound like the end of the world, it is the only set of sliding doors that open up to the beach view we booked for. More importantly, these are the doors that lead to the pool deck and beach so all guests are forced to walk through one of the bedrooms, which absolutely interrupts the guests staying in that room.

- Broken child safety doors on pool deck. Not only do they not close but they are broken off the hinges and falling over. We had one young child slip on these steps during our stay. No injury but certainly a scare.

- Pool deck needs improvement. Several pieces of rusty flaking metal furniture on deck and piles of garbage and alcoholic bottles underneath.

- Public beach walkway runs along both sides of house so there is a lack of privacy as locals trek to/from the beach all day and night.

- No sheet sets for pull out beds.

- House arrangement comes with 4 beach chairs and 2 umbrellas set up during stay. In a house that sleeps 20, this felt short so we paid more to have additional chairs set up each day. Certainly the least of our issues but frustrating being nickel & dimed for something you expect to have.

- Not equipped with cleaning materials or beach towels. We wound up running to/from the grocery store each day to keep the home clean (garbage bags, dish soap, etc.) and also had to purchase beach towels.

- Many light bulbs are out (7 that we noticed) and many outlets are not operational throughout house.

Ultimately, we had a great trip but the sheer lack of communication and care from Five Star has been extremely disappointing. We will book elsewhere next year.

Back doors would not open, others wouldnt close ... turned into quite a mess after a rain storm. Rusted pool furniture. Broken window pane very dangerous. There was supposed to be alarms to protect for the pool for children but the doors didn't even close to the back door. The inside of the home is gorgeous. Plenty of bath towels and lovely bathrooms. Unfortunately the property has been overlooked... we are assuming because it is for sale. For instance very rusty grill! But when we called 5 star properties they did come and remove it. We feel the management company did best as they could considering. Wish it would have been better looked after before we booked the property and more accurately represented in photos.

Was great except the house is not secure...several doors are not locking, some door hardware broken as well...

We just stayed here with 4 adults and 3 kids under 6, and we're so glad we did. It was very clean, well stocked, and beautifully yet sturdily furnished to withstand active toddlers. We really enjoyed the fact that the first floor had its own mini-kitchen and huge great room where the kids could have breakfast and play while us older adults were still sleeping on the top floor. The second floor has a very well-equipped kitchen, huge dining table, and comfy seating. The location right on the beach was exquisite, and we enjoyed having a beach chair and umbrella setup for us each day right outside. The pool was also a lot of fun for the kids. Service from Five Star Properties was excellent and very responsive throughout the process. There are a lot of stairs so it would be tough for someone with limited mobility. Otherwise it is a perfect vacation stop. We would definitely plan to book this place again.