Owner's Response: In response to Haley's review. We always care what our guests think and want them to be happy with their stay at our home in Palm Springs. Haley and her guests stayed from March 1st - March 8th. Unfortunately, after their departure and inspection of the property there was damage to the front Garage Door that was not there prior to their arrival. We do inspections after each guests departure. After contacting the guests regarding the damage to the Garage Door is when she put the bad review. The damage came to over $1,000.00 and of course had to withhold her deposit. In regards to the other items mentioned in the review. On the Tea Kettle, we have never had a request for that and certainly we would have provided that if we had known. We do offer a Coffee Pot and coffee for our guests that stay in our rental. We offer a Toaster Oven and is used mainly for toasting. I have never had any complaints to the channels on the TV's. Everyone that has stayed on the property has been satisfied with the programming. I am also surprised to hear that the these guests were disappointed with the carpet and sofas. This house is like brand new from when it was purchased and most guests have told me that it looks like a model home. It is clean and in pristine condition and exactly as pictured. There are lamps in every room with sufficient lighting. There are also in-ceiling lights in the Kitchen area. As far as the pool. There is one pool out of 3 that are always heated in this community and that information is always given to the guest before arrival. I have had no complaints on the pools and the home itself. All pools are within walking distance. All the guests have enjoyed their time here in our property. We take great care in pleasing our guests and making sure they have a great stay in our property and we will do what we can to enhance the stay for our future guests.