Owner's Response: After this occupant's stay, the unit appeared to be in good shape minus the salad tongs, which this occupant did indeed communicate with me about, and the blinds which are top-down and bottom-up design. There was no indicated damage from cleaning staff before this occupant stayed, but immediately after, there were damages reported by the same cleaning staff. I did not notify until 7 days later as I was attempting to get quotes for replacement, which can be difficult in a small town. My fault for not communicating right away. When he did inquire to his deposit, I informed him of the wait of the blind damage repair quote, assuming he knew of the damage. I was mistaken as there was a message in response to not having knowledge of mis-operating the blind nor any damage. A few minutes later, I received a few more messages in short succession threatening to withhold payment and potential legal action. My response was more questions about the blinds and further investigation. Upon further investigation, I found a prior client had claimed responsibility, I then released the funds to the occupant. This happened in a matter of an hour or two. A few days passed and the occupant in question had stated he had disputed the charge with his financial institution and was inquiring where the released funds were. The very next morning, he messaged back claiming he had received the funds. In this owner's opinion, it wasn't the accommodations that turned this post-trip review sour, it was the negative attitude of the occupant. Based on the communications received, my guess is the same negative response would have been received whether it was 7 minutes or 7 days after their stay. Instead of threatening, if this occupant would have remained calm, the situation would have never spun in this negative direction and we could have arrived at a peaceful and positive resolution. As a self-proclaimed "Senior, professional couple...", I was expecting better.