ペリカンサークルは沿岸湖Lake /プライベートビーチです!!

So glad you had a great time!

Kristin, Hope you guys had a great time. Yes, we love the lake too. It's a nice change from the beach when you need it!

Thank you! We think so, too!

So glad you had fun. Yes, the best thing about our house is the beach since it's private and you don't have to worry about mean people not letting you set up an umbrella! Come back anytime!

Hi Katie! You'll be happy to know we have updated the kitchen! Also added new utensils, etc. Thanks again for your stay. :)

Thank you so much for staying with us!

Thanks Joe. Glad you guys had a great time. :)

So glad you had a great time!

Tracey, glad you had fun! We especially like having the beach so close so we can walk back and forth all day without having to pack up each time. Please come back anytime!

You guys chose one of the best times to be at the beach. Come back anytime!

We would love to have you back! Thank you for being wonderful guests!

Thank you so much for choosing us! Sorry about the leaves! Spring in florida, the oak leaves are constantly falling! Hopefully you missed the pollen that accompanies it all.

So glad you guys had a good time. I'm just glad the waves were big enough for him to learn to surf! Thanks again!

I'm so glad to hear it! You picked a great time to be on 30A. Please keep us in mind for future visits!

Thanks - you were right - half the forks and kitchen utensils had walked away! All new ones are at the house and ready for you for next year! Glad you had a great time!

Glad you enjoyed the beach and lake! Please come back sometime!

Thank you so much! Glad the weather and your stay was exceptional!

So sorry you feel this way. We want nothing more than guests to have a great time. While toilet paper is supplied, guests are responsible for purchasing additional supplies needed. Information provided to you noted a grocery store three miles away but I didn't think to mention it since you are from the area. I think the "mattress on the floor" you are referring to is the "Harry Potter" bunk under the stairs, meant for children and not advertised as part of the bed count. Small-sized adults can fit in the bunks and I've never received a complaint before, but I can see how it could be uncomfortable for larger people. Finally, I think the thing you have omitted is that you received a detailed email with everything you needed to know listed, including the fact that we completely remodeled the kitchen and living room, with a cabinet above the trashcan designated as an owner's cupboard and therefore locked. It was explicitly stated that the cabinet was locked. However, someone in your party was determined to open it and shimmied the lock with a knife, breaking the lock and splintering wood off the back of the cabinet. Our house is small and nothing fancy but we take pride in keeping in clean, attractive, and welcoming for our guests, and we expect our guests to be courteous in return. The $300 damage fee didn't cover the full cost of the damages incurred, and it left us dismayed that a girls' weekend of moms could produce more damage and mess than frat boys on spring break.

I am so sorry these guests did not have a good time and in fact, had no idea she was unhappy until she was charged extra for cleaning. We give our cell number to all guests so that they can call and text immediately about problems but also for any suggestions/tips needed throughout the week. That said, we have taken her comments seriously. We did have the repairman on site when the guests arrived early (we allowed for an early check-in at no charge) to repair a light which was ready and working the entire time. They never complained to me about the AC but I do understand that in 105-degree July heat, and with 10 people in and out throughout the day (9 more than they indicated on their rental agreement), it's hard to maintain a constant temperature. Thankfully, these guests did alert us to a water sound outside which turned out to be a major break in the pipe. Again, maintenance arrived promptly to repair it and should have cleaned up after themselves. At no time did the guest make us aware that they did not. We do wash all bedding after each rental but the extra cleaning fee was because the blankets were heavily stained and the housekeeper had to launder them several times. Again, we were never notified of any pest problems while they were on property and I'm not sure about what went on in the storage closet. The grill is an honor system - we fill it with gas when we are there but if it is empty, a guest is asked to fill it. The guests before and after used the grill with no problems so I'm not sure what the issue was this particular week. The kayak in question did leak and has been replaced - we were never alerted to any problems with it but I'm glad the guest mentioned it in this review. It is terrifying to think that a grown man was struggling in the water and we wouldn't want this to happen to another guest. Knowing this is an expensive vacation and precious family time, we feel so bad this guest left with such bad memories and we wish her well in finding a more suitable property for her family in the future.