Our family (2 parents, 3 grandparents, & 3 kids) stayed in this property.
THE GOOD
- owners nice to work with via email (see exception at bottom of review)
- close to Disney parks & lots of restaurant/grocery shopping choices nearby
- plenty of room for 5 adults & 3 kids
- kids really enjoyed the Mickey, Harry Potter, & Nemo decorated areas -- very cute
- management company very responsive (returned call immediately & issue was fixed the next morning)
- key lock box system was easy & no one had to check us in
- while neighborhood is starting to be in a decline state, we still felt safe
- kids liked air hockey table
THE BAD
- every single bed squeaks loud enough to wake any light sleeper
- you cannot watch a DVD as the player is outdated & cables are broken (we tried 3 different rooms & even tried our portable DVD player)
- layout did not consider kids vs. adults bed-wise -- the queen room where my parents were to sleep was so far away from the bathroom it was out of the question; we had to put 2 twins together for them (then put back of course -- don't you love to move furniture while on vacation?)
- sadly, by American standards, this property may have been "luxury" 20+ years ago, but needs lots of work/updating -- couches sagging & uncomfortable (though lots of seating room), electric stovetop sparked when trying to use, most rooms have no overhead lighting, etc.
- having stains on every dining chair was especially gross -- they tried to fix this problem by keeping the plastic on the newer set, which was very uncomfortable to sit on
- pool cover very dirty, so the dirt easily gets in pool because you have to keep covering it for the heat to stay in
- very hard to not fall into pool while putting pool cover back on (6-8" of step area while backing into the cage/lanai wall on one side)
- "new games room" -- 3 out of 4 pool cues were broken
THE UGLY
- paid for our stay plus the deposit via PayPal with credit card; when given back deposit, they took out $20 for PayPal fees -- this was never disclosed or discussed -- really tacky!
- the driveway is very short, so if you don't pull all the way up to the garage or park on the street, you WILL GET A $50 PARKING FINE like we did for obstructing the sidewalk -- of all the signs and notices placed all around the house, this should definitely be one of them!!!
OVERALL
All our adults were disappointed, but kids loved theme rooms. We left 1 night early to hurry back home!