2/10 Terrible
Kelly W., New Jersey
Jul 24, 2019
Liked: Location
Disliked: Cleanliness, check-in, communication
Not bad but not great
Its a lovely house and unfortunately our experience was not the best.
First I had to contact the owner to obtain the necessary details for our rental. The response was a single Whatsapp message with GPS coordinate and the code to get the key. I understand many of the roads are unnamed. The island has an excellent highway system easy to navigate with proper direction. I believe guest would appreciate a welcome information packet with GPS coordinates, directions from the airport and information about the area.
The property is being neglected. There was an old non working fridge in kitchen. It is growing mold and smelled very bad. To be fair there was a new fridge that was clean and in working condition for our use. The show curtain in the master bath also had a considerable amount of mold growing on it. The master bed room mattress had stains clearly visible. An if that was not enough there were spider webs in almost every corner and door way of the house.
While at the property the internet stopped working. From the message I received on my device. It appears the bill was not paid. Again to be fair the issue was resolved within several hours.
I could continue to listing the problems we encountered during our stay. However I will simply say. When the property is cleaned and basic TLC is provided by the host to the property and guest. It will be an excellent place for a holiday.
Kelly W.
Stayed 5 nights in Jul 2019