Thank you for the hospitality, everything was excellent. We will definitely book again.
Kimberly c.
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Gordan F.
2024 年 6 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great house!!
I've stayed next door several times but needed a few extra rooms this time for several members of my staff in town for Louisiana Teacher Leader Summit. Michael came through with this at the last minute. They all loved the place. Check-in process need a little work, but overall, a great rental.
Gordan F.
2024 年 5 月に 4 泊滞在
8/10 (良い)
Lynn C.
2024 年 5 月 7 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション
Safety Concerns with Lock Box
The house was beautiful with comfortable beds and in a central location to many activities. Unfortunately, we had safety concerns that we didn’t feel the host took seriously. Our check in time was 4pm but the host made an exception to allow us entry at 3. We arrived after three and still hadn’t received the code, so we waited on the stoop with our luggage while a houseless man urinated across the street from us. By 4pm we still had not received our code, so we called the host at 4:10 and only reached his voicemail. We called customer service at 4:21 who said they would reach out for us, and we finally received the code at 4:32.
Once we received the code, we realized the numbers on the lockbox were already set to the exact code that had been given to us. This was very disturbing as the last person at the house would have access if we chose to store a key in the box during our stay. We reached out to the host explaining our concerns and the response stated, “We have already provided the lockbox code to you yesterday if you want we can send it again.” And the same code was sent again. We did not feel heard as we wanted a new code to feel safe in the house.
In addition, the house was not fully stocked for six people to stay for eight nights as there were not enough coffee mugs, glasses, cooking utensils, T.P. or trash bags. Also, there was only one roll of paper towels and one bath towel per person. We found ourselves paying for Ubers to replenish the basics we needed.