Condominio Frente al mar W / Vista y Acceso Directo a la Playa, Piscina Wi-fi Gratuito

Thank you for your feedback. I’m truly sorry to hear that your stay did not meet your expectations. We always aim to provide a clean and comfortable space, and I encourage readers to review my other guest reviews—which consistently confirm that the apartment is well-maintained and clean. None of them mention cleanliness issues like the ones described here. For future guests, I would also like to clarify a few details about this stay. During this reservation, several items in the apartment were damaged, including the shower sliding door, the oven drawer, and a sink faucet. These repairs required time and professional service after checkout. The group also left the apartment in a condition that was significantly messier than usual, which may have contributed to the impressions described in the review. The apartment is fully equipped for five guests, and we provide ample bedding, towels, and household supplies. The photos on the listing accurately reflect the space and furnishings—what you see is exactly what you will find when you arrive. We welcome feedback and always strive to improve, but we believe it’s equally important for future guests to see the full context. I encourage anyone considering our apartment to read all reviews to get a balanced and accurate picture.

Thank you so much for your stay and for taking the time to leave a review! I’m really glad the location worked out well for you and that you enjoyed the beach gear—that’s exactly what it’s there for! I'm also happy to hear communication was smooth during your visit. Just so future guests know, the condo complex also has a great pool and a nice park area that many guests enjoy, especially families and those looking to relax close to home. I’d love to learn more about what specifically didn’t meet your expectations in terms of the building or unit, since I'm always looking for ways to improve and give guests the best possible experience. Feel free to reach out privately if you're comfortable sharing. Thanks again, and you’re welcome back anytime!

Thank you for your feedback! I'm truly sorry to hear that the cleanliness of the space didn’t meet your expectations. I take cleanliness very seriously, and I sincerely wish you had let me know right away so I could have addressed any concerns immediately. That said, I’m glad you enjoyed the location, amenities, and the flexibility with check-out. Your feedback is invaluable, and I’ll be reviewing our cleaning process to ensure the best possible experience for future guests. Safe travels, and thank you for staying!

Thank you for sharing your feedback. We take pride in maintaining a high standard for our guests, as reflected in our many five-star reviews, and we are sorry your stay didn’t meet your expectations. Regarding the electrical issue: a technician accidentally tripped a breaker while repairing a outlet. As soon as you notified us that evening, I arrived the next morning with the electrician to resolve it immediately. I sincerely apologize for the inconvenience this caused during your first night. To clarify a few points: • The Closet: We provide two bicycles, beach chairs, umbrellas, and coolers specifically for guest use and enjoyment. While we do store some maintenance items in a separate area, there is ample space provided for guest belongings. • Cleanliness: We have a strict cleaning protocol, and mattress covers are laundered between every stay. Had the stain or the dryer filter been mentioned during your stay, I would have sent my cleaning team to address it instantly. • The Refund: My priority is always guest satisfaction. When you requested a $500 refund, I offered $200 as a fair gesture for the initial electrical hiccup. Because you expressed deep unhappiness with the apartment, I offered a full refund if you chose to relocate to a space that better suited your needs. You ultimately chose to remain for the duration of your stay. We appreciate the kind words about our comfortable mattress, the location, and the beautiful views. We will use your feedback to ensure our storage areas remain as tidy as possible for future visitors.