Casa inteira

MerSea Oceanfront + Pets Stay Free!

Galeria de fotos de MerSea Oceanfront + Pets Stay Free!

Fachada
Opções para refeição ao ar livre
Terraço/pátio
Fachada
Área de estar

Avaliações

8,8 de 10
Excelente

Destaques

  • Atividades ao ar livre
    Hóspedes adoram o espaço ao ar livre da propriedade.
  • Videogames à sua espera
    Uma das poucas propriedades com videogames disponíveis para hóspedes.
  • Perto do litoral
    Esta propriedade ideal para banhos de sol e natação conta com as melhores avaliações pela proximidade à praia.
  • Descubra os pontos de referência nos arredores
    Close to Outer Banks Beaches
10 quartosMais de 10 banheirosAcomoda 20 pessoas

Comodidades populares

  • Piscina particular
  • Banheira de hidromassagem no local
  • Estacionamento no local disponível
  • Aceita animais de estimação
  • Cozinha
  • Lava-roupa

Explore a região

Confira no mapa
Hatteras, NC
  • Place, Outer Banks Beaches
    ‪1 min de caminhada‬
  • Place, Hatteras Village Park
    ‪3 min de carro‬
  • Place, Hatteras Village Welcome Center
    ‪3 min de carro‬

Quartos e camas

10 quartos (acomoda 20 pessoas)

Quarto 1

1 cama King

Quarto 2

1 cama King

Quarto 3

1 cama King

Quarto 4

1 cama King

Quarto 5

1 cama King

Quarto 6

1 cama King

Quarto 7

1 cama King

Quarto 8

1 cama King

Quarto 9

1 beliche solteiro

Quarto 10

1 beliche solteiro

10 banheiros, 2 lavabos

Banheiro 1

Banheiro 2

Banheiro 3

Banheiro 4

Banheiro 5

Banheiro 6

Banheiro 7

Banheiro 8

Banheiro 9

Banheiro 10

Banheiro 11

Banheiro 12

Espaços

Deque ou pátio
Cozinha
Sacada
Espaço para refeições

Sobre esta propriedade

MerSea Oceanfront + Pets Stay Free!

Welcome to MerSea by KEES Vacations!

This pristine ten-bedroom, ten-and-two-half-bath home is located in the heart of Hatteras Island. In two minutes, find yourself at the Hatteras Landing Marina or the Graveyard of the Atlantic Museum. Spend your days lounging on the beach and your nights relaxing in your private spa. Witness breathtaking sunsets over the Pamlico Sound and wake up to the sunrise on your covered back patio. This oceanfront home offers spectacular views of the Atlantic and is pet-friendly. Host a large event or wedding with the ample space provided, or gather with your family and friends for a fun-filled Outer Banks vacation. Jump in your private swimming pool and relax by the tiki bar in the backyard. MerSea is the perfect home for an ultimate Outer Banks getaway.

Step into the first level to find an arcade room and game room with a small lounge. Play foosball, pinball, or ping pong as you unwind in the evenings. Relax in the lounge with ocean views and access to the covered patio and backyard. The four King En Suites on this level are equipped with flat-screen TVs. Two offer access to the covered patio and backyard. One En Suite features a King over King bunk bed sleeping four, while the other is designed for two guests. In the foyer, locate the half bath across from the elevator and staircase.

On the second level, enjoy a similar layout with two common areas, including a private theater room. In the foyer, access the wet bar located just outside the second game room with an ocean lounge. Play billiards and relax with ocean views. Each of the four King En Suites on this level includes a flat-screen TV. Two King Suites on the east end feature ocean views, while the remaining two are located at the front of the home. Choose between a single-bed En Suite or a Double King Bunk En Suite across the hall.

Ride the elevator to the third level and take in breathtaking Atlantic Ocean views from the living room. Relax on the large sectional while enjoying your favorite show on the flat-screen TV. The spacious modern kitchen is fully equipped for preparing memorable meals and features a massive island with seating for six and an additional prep sink. Head into the dining room to enjoy dinner together, then step onto the deck for dessert while feeling the ocean breeze.

In the backyard, lounge in your private swimming pool or unwind in the hot tub under the stars. Fire up the gas grill for lunch and enjoy the picnic area. The extended backyard also provides an ideal setting for hosting an Outer Banks wedding or event. After a long day, rinse off in the outdoor shower before heading into town for dining and shopping.

Experience the enchanting beauty of Hatteras Island at MerSea.

Pet-Friendly: Bring up to two dogs at no charge. The standard $185 pet fee is waived for this property. No cats or other animals permitted.

This property has 10 parking spaces for guests.

Private unheated pools will open on April 16th and close on October 1st. Hot Tubs are available year-round. Pools and hot tubs are cleaned weekly and no later than 6pm on check-in day. Vendors are subject to enter backyard to clean the pool and/or spa on scheduled cleaning days. No pets allowed in pools.

Special Events: Events are permitted for an additional fee plus tax with prior approval and a signed Event Addendum. Contact KEES Guest Services for details.

Check-in begins at 4pm. Your keyless entry code will activate at this time.
Check-out is at 10am.

Pool Area

Private Swimming Pool
Hot Tub
Gas Grill
Large Backyard
Outdoor Shower


First Level

Arcade and Game Room with Foosball, Pinball, and Ping Pong
Lounge Area
4 King En Suites including 1 King over King Bunk
Elevator


Second Level

Theater Room
Wet Bar
Game Room with Pool Table
Lounge Area
4 King En Suites including 1 Double King Bunk


Third Level

Living Area with Sectional
Kitchen with Island and Breakfast Bar Seating
Dining Room
2 King En Suites
Washer and Dryer
Half Bathroom

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 24 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Permite a realização de eventos
default

Animais de estimação

Aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 9651431
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas e eventos são permitidos no local
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.

Informações a área

Hatteras

Em Hatteras, esta casa de temporada fica na orla marítima. A região conta com atrações culturais interessantes como Graveyard of the Atlantic Museum e Frisco Native American Museum, além de pontos de interesse populares como Frisco Mini Golf and Go Karts e Buxton Seafood. Que tal curtir um pouco a noite? A cidade oferece ótimas opções em Breakwater Restaurant e Hatteras Sol Waterside Grill. Saia em uma aventura aquática com passeios de jet ski, passeios de caiaque e esqui aquático ou explore a natureza com atividades como passeios de bicicleta.
Mapa
Hatteras, NC

Nos arredores

  • Outer Banks Beaches - 1 min de caminhada - 0.0 km
  • Hatteras Village Park - 3 min de carro - 2.0 km
  • Hatteras Village Welcome Center - 3 min de carro - 2.0 km
  • Hatteras Library - 3 min de carro - 2.0 km
  • Village Marina - 3 min de carro - 2.4 km

Restaurantes

  • ‪Happy Belly - ‬11 min de caminhada
  • ‪Tavern on 12 - ‬7 min de carro
  • ‪ISOLA Pizzeria and Bar - ‬13 min de caminhada
  • ‪Scratchmade Snackery - ‬18 min de caminhada
  • ‪Hatteras Sol Waterside Grill - ‬4 min de carro

Perguntas frequentes

MerSea Oceanfront + Pets Stay Free! é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa o estacionamento em MerSea Oceanfront + Pets Stay Free!?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em MerSea Oceanfront + Pets Stay Free!?

Horário de início do check-in: 16h.

Qual é o horário de check-out em MerSea Oceanfront + Pets Stay Free!?

Horário de check-out: 10h.

Onde fica MerSea Oceanfront + Pets Stay Free!?

Na orla marítima, esta casa de temporada fica a 2 km de Hatteras Library e Outer Banks Beaches. Hatteras Village Welcome Center e Breakwater Restaurant também ficam a 3 km.

Avaliações

8,8

Excelente

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 12 de 23 avaliações
Nota 8 - Boa. 9 de 23 avaliações
Nota 6 - Ok. 0 de 23 avaliações
Nota 4 - Insatisfatória. 1 de 23 avaliações
Nota 2 - Terrível. 1 de 23 avaliações

8,4/10

Limpeza

9,2/10

Check-in

8,6/10

Comunicação

9,4/10

Localização

8,8/10

Precisão do anúncio

Avaliações

Verificada

8/10 - Boa

Bethany T.

Pontos positivos: Limpeza, check-in, comunicação e localização
Pet friendly! Thank you!!
Hospedou-se por 3 diárias em mar. de 2026
Verificada

10/10 - Excelente

Lauren G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had a big group and this house was perfect! The kids really enjoyed the video games, pool table, and board/card games!
Hospedou-se por 4 diárias em jan. de 2026
Resposta de VrboOwner em 31 de jan. de 2026
Dear Lauren, Thank you for leaving a 5-star review! We are so glad to hear you and your loved ones had such a wonderful time. Please contact us again when you are ready to book your next beach trip. We would love an opportunity to host you again. ~ KEES Vacations
Verificada

10/10 - Excelente

Jasmine W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Our stay was absolutely memorable! We went to Cape Hatteras for a family getaway and this home did not disappoint. The amenities were perfect and the space was beautiful. We were really excited about the location with it being right by the beach! We mostly utilized the 4th floor with the kitchen and the movie room. The hot tub was another great addition.The hosts were kind and pretty responsive. The space was clean and tidy! We would absolutely stay in this home again.
Hospedou-se por 4 diárias em mar. de 2026
Resposta de VrboOwner em 27 de mar. de 2026
Hi Jasmine, thank you for your review! We are happy to hear that you guys enjoyed the home. We are glad to see that the home was perfect for your group. Having a hot tub is always a plus when staying in the Outer Banks as well as being close to the beach. We hope to host you again in the future!
Verificada

10/10 - Excelente

Stacey R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The property was in good shape and perfect for our crew! We all really enjoyed our stay and would book again if we come back.
Hospedou-se por 3 diárias em nov. de 2025
Resposta de VrboOwner em 23 de nov. de 2025
Stacey, we are glad to hear you enjoyed your stay! Thank you for your review. We hope to host you again soon.
Verificada

2/10 - Terrível

Andrew I.

Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Was not able to make it due to snow and bridge closure. Rental company (KEES) was unwilling to compromise even though property was inaccessible to anyone.
Hospedou-se por 3 diárias em fev. de 2026
Resposta de VrboOwner em 18 de fev. de 2026
Dear Andrew, Thank you for taking time to leave a review. Our office did accommodate your first request to move the dates of your reservation. You were offered the travelers insurance to protect your vacation investment. This was decline by you. Therefore the travelers insurance would have provided an opportunity for you to file a claim to seek your funds back. Unfortunately, the weather is not something anyone wants to be inconvenienced by nor can it be prevented. We are still truly sorry that the snow storm prevented your vacation. We hope that you would give us another opportunity to hist you in the future. Thank you~ KEES Vacations
Verificada

8/10 - Boa

James K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Happy Days at the Beach

Our family loved the week we spent at this property, fantastic beach access, and lots of time at the pool. The house was great with plenty of room for everybody, including parking. It was our first time in Cape Hatteras and we loved the low hustle and laid back aspect of the area.
Hospedou-se por 7 diárias em jul. de 2025
Resposta de VrboOwner em 23 de jul. de 2025
Hi James, Thank you so much for your thoughtful review! We're so glad to hear that your family enjoyed the week, especially the easy beach access, pool time, and the spacious layout of the home. Cape Hatteras truly is a special place, and we're thrilled you appreciated its relaxed, laid-back vibe. It was a pleasure hosting you for your first visit, and we’d love to welcome you back anytime! -KEES Vacations
Verificada

10/10 - Excelente

David M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay

Great home. This home it’s perfectly set up for entertaining. We love the proximity to the beach.
Hospedou-se por 4 diárias em dez. de 2024
Resposta de VrboOwner em 4 de jan. de 2025
Hi David, Thank you for your 5 star review! We're happy to hear that you enjoyed your stay with us & hope we have the opportunity to host you again in the future. KEES Vacations
Verificada

10/10 - Excelente

Scott T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Excellent

Great house! Plenty of room. Would definitely go back.
Hospedou-se por 5 diárias em mar. de 2025
Resposta de VrboOwner em 9 de abr. de 2025
Hello Scott, Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the house and had plenty of room to relax. We'd love to welcome you back anytime! Thank you, KEES Vacations
Verificada

10/10 - Excelente

Christa L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful home in great location

The house was awesome and we loved the game room and ping pong table and the theater room was amazing! Views were gorgeous we would stay there again for sure!
Hospedou-se por 4 diárias em nov. de 2023
Resposta de VrboOwner em 7 de dez. de 2023
Christa, we are glad to hear you enjoyed your stay! Thank you for your review. We hope to host you again in the future.
Verificada

10/10 - Excelente

Elizabeth J.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Enjoyed

We enjoyed all amenaties the cliseness to beach
Hospedou-se por 3 diárias em mar. de 2023
Resposta de VrboOwner em 17 de jan. de 2024
Hello Elizabeth, Thank you for your review. We are happy to hear you enjoyed your stay with us & hope that you we are able to host you all again in the future. Thank you, KEES Vacations
Verificada

8/10 - Boa

Nicole N.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação

Spring break

The house size was great for our large group! All the beds being kingsize was great with onsuites. Elevator was a great feature for loading luggage and having some older guest. Yard was amazing for volleyball, soccer etc. Pool was great and being heated was a great feature for night swims. Only downfall was dishwashers were broken and unable to be repaired, very big hassle with the amount of people staying.
Hospedou-se por 6 diárias em abr. de 2025
Resposta de VrboOwner em 7 de jun. de 2025
Hi Nicole, Thank you for your thoughtful review! We're so glad to hear that the home’s spacious layout, king-sized beds with en-suites, and the elevator made your stay more comfortable—especially for your group’s needs. It’s great to know the yard and heated pool added to the fun and relaxation during your visit. We appreciate your feedback and are always working to improve the experience for our guests. Hope to welcome you back again soon! Thank you, KEES Vacations
Verificada

10/10 - Excelente

Elizabeth S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great house for a lifetime of memories.

The house is perfectly laid out for large groups. Each bedroom and bathroom is large enough to accommodate two adults per room and plenty of common rooms to accommodate various activities. The kitchen and living room and dining room are large enough for plenty. Great location! Awesome views.
Hospedou-se por 8 diárias em jun. de 2024
Resposta de VrboOwner em 29 de jun. de 2024
Thank you for your review! We're delighted to hear that the house's layout suited your large group and that you enjoyed the spacious bedrooms, common areas, and the kitchen. It's great to know the location and views added to your experience. We look forward to hosting you again!
Verificada

8/10 - Boa

Patricia V.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Home was nice and spacious w/incredible views. Not having a pot holder or dish towel was disappointing. When went to cook the hanlde of the pan was falling off. Bed was broken and called to have fixed, they showed up and said would be back next morning and didn't come back the entire week we were there.
Hospedou-se por 7 diárias em ago. de 2025
Resposta de VrboOwner em 19 de ago. de 2025
Patricia, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the spacious home and incredible views. We sincerely apologize for the inconveniences you experienced during your stay. Please know that all of the issues you mentioned have since been addressed, including the kitchen items and furniture repairs. We appreciate your comments, as they help us improve the experience for future guests.
Verificada

10/10 - Excelente

Kristin D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Dolphin show!

We loved staying at MerSea, very fun, super comfortable, great view and easy beach access. The best parts were all of the pods of dolphins, pelicans doing fly bys of the living room windows, relaxing walks on the beach and shells galore! The house is nicely decorated, luxurious but welcoming, and the game room, pool table, theater room and hot tub were the perfect diversions when not on the beach! Plenty of space, nice kitchen and lovely bedrooms and bathrooms. Great yard and loved having our dog along. Isola’s had delicious pizza and we also had yummy sandwiches from Kat’s Deli. We would love to stay again!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de VrboOwner em 20 de mar. de 2024
Hello Kristin, We are elated to hear that you and your guest had a magnificent time during your stay. Here at KEES our we strive on making sure our guest has the best vacation experience. We look forward to hosting you and your guest again in the near future.
Verificada

10/10 - Excelente

Lauren H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful large new house with great location

We had a great time with our family at this house. It is brand new construction, so it was very clean. The kitchen was very large and great to use to cook for the family! Everyone had space to themselves and spaces to congregate. The yard is very large. The pool and hot tub were a hit! The beach access is just a few houses down! The. Daily cabana and chairs was nice so we didn’t have to drag ours out each day! Great escape!
Hospedou-se por 7 diárias em set. de 2022
Resposta de VrboOwner em 30 de set. de 2022
"Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. We look forward to your next visit!
Verificada

8/10 - Boa

Kevin D.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Nice house but issues with quality of construction

The house wasn’t cleaned properly before we arrived. There was a leak in the ceiling in one of the bedrooms, the door to the deck off the dining area didn’t work, and the oven was dirty. The location was awesome.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de VrboOwner em 21 de abr. de 2023
Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. We are fixing the leak in the ceiling so this will not affect future guest, the door to the deck has been fixed and the oven has been cleaned. We hope to have the opportunity to show you this is not a common experience. We hope you visit again.
Verificada

8/10 - Boa

Teresa S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family reunion

The house was awesome as advertised, the cookware plentiful, but probably needs refreshed. The only disappointment was the outdoor grills which were not even close to being usable, a huge disappointment to the beautiful steaks we had purchased. There is no rehab for those grills, a definite replacement needed.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de VrboOwner em 1 de jan. de 2024
Hello Teresa, Thank you so much for your review. We will make note of that grill. We look forward to hosting you and your family again in the near future.
Verificada

10/10 - Excelente

Nishanth Reddy M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Impressed with the house

It was a great house for a big group. To start with, the house is exactly as you would imagine after seeing the pictures from the listing. The beach is very close by and hence the views are great, pool and Jacuzzi were well maintained and the location vibe was very good. Kitchen had all the utilities you would need for a large group. We were also able to use the grill to the max. The backyard was huge and we could play many outdoor games in the space. Kees customer service was very responsive and they were helpful for any issues we had during the stay. Only thing in the entire house that did not meet our expectations was the elevator which was very slow and some times non responsive. We missed using the music system for most of our stay, it was decent. There is a grocery store close by with all the required necessities
Hospedou-se por 4 diárias em mai. de 2024
Resposta de VrboOwner em 31 de mai. de 2024
Hi Nishanth, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. Having a lot of space in the backyard does make for a great activities day while grilling out. We are happy to also hear that the attentiveness to issues was great. We hope to hose you again next time you are in the Outer Banks!
Verificada

8/10 - Boa

Brianna K.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Great Stay, But with a Few Unwanted Guests

My family and I have been vacationing in the Outer Banks for three years, and we've consistently chosen Kees Homes for our stay. Communication with management has always been excellent, and this particular home was no exception—beautiful, spacious, and in a fantastic location. However, our stay wasn't entirely perfect. Unfortunately, we encountered roaches during our visit. I contacted management after discovering the first one, though it was late at night, so I didn’t expect an immediate response. On our last day, I followed up with another message, including pictures, to report additional sightings. Management responded promptly and assured us they would address the issue. Despite this, we enjoyed our stay and would consider booking again, provided these issues have been resolved.
Hospedou-se por 6 diárias em ago. de 2024
Resposta de VrboOwner em 26 de ago. de 2024
Hi Brianna, thank you for your review! We are happy to hear that you enjoyed your stay with us as always! We are glad to know that you guys have been a loyal customer over the year and hope to continue to have your support for many more. We do apologize for the issue you had and this has been resolved. We hope to host you again next time you are in the Outer Banks!
Verificada

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio

Team Building Retreat

The property is lovely - the home is perfect for a large group, even has an elevator, which is handy when the kitchen is on the top floor! We had hoped to be able to check in a little early, and were willing to pay a fee to do so. We booked the space in May, and there was no one staying in the house the night before, so we thought it wouldn't be a problem. Unfortunately, the housekeepers were in the house until check-in time. We did sit by the pool and start our meeting there, which was fine, but having to call the day of, after 12 pm to find out if you can check in a little early is a bit of a pain. All in all, we had a wonderful experience. Did not have body wash in 4 bathrooms, found a couple items of trash that had been overlooked, but in a house that big, it's understandable. Would recommend that the housekeepers check the drawers, however. We did find 2 bowls of greasy popcorn with butter in the bottom of one of the bedside tables on the last day. No bugs, though :)
Hospedou-se por 3 diárias em out. de 2023
Resposta de VrboOwner em 10 de out. de 2023
Hi! We are happy you enjoyed your stay with us! We do apologize for the minor housekeeping issues and will make sure they take notice when cleaning next time. We hope to host you again in the future!
Verificada

8/10 - Boa

Dena B.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Great house and location, bad pest control

Overall this house is great. The location with easy beach access, spacious yard with pool and jacuzzi, spacious living areas and many bedrooms was great. The kids enjoyed the extra living areas such as the billiard room, arcade room, and movie theater. However, cockroaches. Not one or two. At least 30? Many were dead or dying, but some were alive and even crawling on the walls. After the first few, we reached out and they offered to send pest control. Initially I declined having pest control come because it was only about 5 roaches at that time and we had little kids. But when it was out of control, I reached out again and asked for pest control which didn’t come. We also got tons of bug bites so in general the pest control needs improvement. When we arrived the grill looked like it hadn’t been cleaned in years. We had to clean it to make it useable. A new vacuum was brought to the house during our stay. Housekeeping had “vacuumed” with a broken vacuum when we arrived. We tried to use the broken one to clean up during our stay and it didn’t work at all. We knew we had to bring our own laundry and dish detergent, but we did expect at least for the soap dispensers in the bathrooms to be working/refilled which most weren’t. Minus, the cockroaches and other bugs, this could’ve been a 5 star review.
Hospedou-se por 5 diárias em ago. de 2024
Resposta de VrboOwner em 1 de set. de 2024
Hi Dena, thank you for your review! We are happy to hear that you enjoyed the home. We do apologize for pest control. We are glad to know that you enjoyed the amenities at the home. We have gotten this fixed so the future guest do not worry about it. We hope to host you again in the future!
Verificada

4/10 - Insatisfatório

Nancy S.

Pontos negativos: Limpeza, check-in, comunicação e precisão do anúncio

Mersea Hatteras, NC

This property was not advertised as incomplete and still under construction. The information about it being new construction was in the Welcome Letter that wasn’t even sent until the day of our arrival at 4pm after I called for the door code. There were several unfinished projects in this house that we should have been made aware of before arrival. This house could be decent with a little attention. No way it should have all these issues being new they rushed to rent it out. See list below for the many issues 1. Guest Safety: Entry door does not latch - house always open 2. door handle on door between entry level and first level 3. Guest Safety: Smoke detector has plastic bag from contractor work still on it 4. Guest Safety: No steps for hot tub 5. Outside gate broken upon arrival- can’t close gate for dog - paid pet fee 6. In general the house cleaning was poor- toothpaste still in bathroom sink, soap and a shaver still in a shower, hair in showers, floors not clean 7. Dishwasher left full for us to empty 8. Pool company not made aware to turn on heat in pool which was paid for 9. Pool wasn’t filtering or skimming due to sand in the filter/skimmer - they couldn’t fix the pool 10. Door for one of the upstairs bedroom won’t close all the way 11. No hardware to lock 2nd floor bedroom doors 12. Upstairs shower drips 13. One of the burners on the cooktop didn’t work - cracked knob 14. Hole in wall in one of the bedrooms 15. Garbage not taken out to curb prior to our arrival right up next to house overflowing 16. Flies all in the house the probably from the trash that wasn’t taken out and doors left open when prior guests exited 17. Had to dry our own towels and some sheets - problem with their laundry service:
Hospedou-se por 5 diárias em set. de 2022
Resposta de VrboOwner em 18 de out. de 2022
Hi Nancy, Thank you for taking the time to share your feedback on VRBO regarding the home you rented. KEES puts safety as a priority and our inspection team has a pre-arrival step to make sure items like this are addressed. If something is missed, we ask to be notified immediately. Had we known these items were a challenge or a safety measure was missed by one of our inspectors, we would have gladly assisted. This is not an experience we want for any of our guest to have during their stay with us. We do truly apologize for the inconvenience of all of these issues. KEES Vacations
Verificada

10/10 - Excelente

Sherry T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Hospedou-se por 7 diárias em mai. de 2025
Resposta de VrboOwner em 29 de jun. de 2025
Hi Sherry, thank you for your 5-star review! We are glad that you enjoyed your stay with us. We hope to host you again in the future!

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Anfitrião: KEES Vacations

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