マウンテンビュープライベートセッティング、屋外プールアクセス無料の無線LAN

Thank you for your review. We’re glad you enjoyed the beautiful views, peaceful setting, and that the cabin had everything you needed. We would be happy to address any of your concerns. Our Satisfaction Pledge is in place so guests can reach out during their stay, allowing us to quickly resolve any concerns. We appreciate your feedback and welcome you to the Smoky Mountain Area in the future.

Thank you for sharing your rating. We appreciate you staying with us and hope to welcome you again in the future.

Thank you for your feedback. We appreciate your comments regarding our team's responsiveness. Once notified of the concerns, we sent team members to the property to address the reported issues. We understand guests expect the cabin to be ready upon arrival, and our Satisfaction Pledge is designed to ensure that if anything needs attention during a stay, we can respond as quickly as possible. We regret that your experience did not meet your expectations and appreciate you bringing these concerns to our attention. Guest feedback is important to us as we continually work to improve our properties and services. We are glad you enjoyed your time in Tennessee and wish you the best in your future travels.

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the location, and we’re sorry to learn that cleanliness and maintenance issues impacted your stay. Your comments regarding the coffee makers, carpeting, and bathroom plumbing are appreciated and have been shared with our housekeeping and maintenance teams for review. We always want our guests to be comfortable and encourage reaching out to our office during your stay, as our Satisfaction Pledge allows us to promptly address concerns whenever possible. We appreciate you staying with Fireside Chalets and hope we may have the opportunity to provide you with a better experience in the future.

We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.

Thank you for sharing your feedback. We’re truly sorry for the unexpected change to your reservation and completely understand how disappointing this must have been, especially for such a special occasion. Unfortunately, a safety issue arose that required immediate attention, and we made the difficult decision to cancel out of concern for guest safety. A full refund was issued, and our team assisted in locating alternate accommodations. We sincerely appreciate your understanding and hope to welcome you to Fireside Chalets in the future for a more seamless experience.

Thank you for the 5 star review, your experience is a great way to let us know we are on track for making our customers have an experience of a lifetime! We appreciate you taking the time to give your rating and look forward to welcoming you again in the future.

Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.

Thank you so much for your 5-star review of Katie’s Lodge! We’re delighted to hear that you found the property clean, beautiful, and well-equipped with everything you needed. It’s also wonderful to know you enjoyed the stunning views and that our team’s communication—both by email and over the phone—made your stay smooth and welcoming. We appreciate your note regarding the driveway and understand how mountain roads can sometimes be a bit tricky. We’re so glad this did not take away from your overall experience and that you would still highly recommend the cabin. We truly value your kind words and look forward to welcoming you back to Fireside Chalets for another memorable Smoky Mountain getaway.

We are so glad that you had an amazing weekend. We appreciate you staying with us and hope to welcome you again in the future.

Thank you for the 5 star review, your experience is a great way to let us know we are on track for making our customers have an experience of a lifetime! We appreciate you taking the time to give your rating and look forward to welcoming you again in the future.

We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.

We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.

Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We appreciate your for staying with us and do hope to welcome you again in the future.

We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.

Thank you for letting us know about your stay. We are so glad that your group enjoyed the cabin and stay. If there is anything that needs our attention during your stay, please let us know. We want your stay to be as enjoyable as possible. We do appreciate you choosing to stay with Fireside Chalets.

Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.

We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.

We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.

Thank you for taking the time to let us know about your stay in Katie's Lodge. WE are so glad that your family enjoyed the amenities of the cabin and also the location. We do appreciate you staying with us and look forward to welcoming you again in the future.

Thank you so much for staying with us. We appreciate you taking the time to share your experience. We can not wait to welcome you back in the future.

Thank you for taking the time to share your experience. The guard gate for that association has no relation to the company you reserved with which is Fireside Chalets. The Shagbark Community is there own community. We would advise you to contact the association about their review and we will also let them know about your review. We wish you would have contacted our office while you were in, we would have been happy to address it for your convenience. We do appreciate you staying with us and hope to welcome you in the Smoky Mountain Area again.