美しいエグゼクティブ＆居心地の良い家。 家族、友人、グループに最適

Thank you Linda, we are glad you enjoyed your stay. We look forward to hosting you and your family again.

Marianne and a group of seniors stayed at our home. They arrived later than expected at night and had trouble locating lock box and opening the door, which is had been and is easily opened by others. Our house manager tried to accommodate as best as possible by helping them enter through another entrance that is not usually available to guests at the late hour they arrived. You found it difficult to lock the door and put our home in jeopardy the time you were there. We gave you benefit and used our security to ensure the protection of the home. This is first that we are hearing that the trash was full and they did not have toiletries. The toiletries were located in the bathroom and cupboards and in addition extras were located in the storage. In addition we have a policy that if you cannot find anything or have any concerns let us know within 24hours of arrival. You never did and would have been easily solvable as we would have directed you to where they were. In addition, we also ask that any food trash be put away immediately and no food should be eaten upstairs as it can attract bugs due the wooded environment. Again, a walkthrough is done and if there was a missing lightbulb which we were not aware of, you should have notified us at that time. We have many many people that stay at the house and love it as a result it is usually full booked. Our best wishes, in future it might be more helpful to raise any concerns immediately that are easily addressed.

It was a pleasure to host you. Glad to hear you enjoyed the house .

It was great to have you. Glad you enjoyed the house and had a great experience.

Thank you for your comments. You did not reach out directly to me but the hour manager. The keyless entry works always and you had the option of using the key. We never had any complaints or issues about it. The door was repeatedly left the door open which is a safety hazard . Also you attempted to adjust the AC at way below limits which ended up crashing the AC system over the holiday period. We incurred this cost and did not pass it to you. You also could not use the TV remote which left us a bit concerned initially. Our home is extremely popular and we are glad to welcome guests to it. It is our desire that all guests have a pleasant experience and we work hard at it.

Glad to welcome families, friends and groups or people relocating to the area to our relaxing home. So good to know that you had a great experience and enjoyed your stay. Look forward to having you and your family again.