We arrived late at night and immedietly noticed the condo had a bad odour and was dirty! The washer drum was open with dirty laundry inside, there was bugs all over, kitchen counter, bathroom, pull out couch, floors were so dirty that my slippers were black within a half hour. The king size bed sheets were not clean. The beds were very uncomfortable, had to sleep on pillows on the pullout couch. Complained and the situation was made out like it was not met with my EXPECTATIONS ! What? I expect to pay and receive a clean and comfortable condo! This is not about anything else. A cleaning lady came into the condo when we were not there and said to the owner that she did a re clean and there were no bugs? We video taped the bugs, we are still awaiting a refund as we were told by vrbo. We frequent Maui quite often and never have had any issues, this was the worst experience and ruined our holiday. Phoned vrbo everyday and we were supposed to be moved to a different condo, never happened. Do not list a condo and rent it in this condition it is not fair for the people staying there. And the owner wanted me to remove the bed topper on the king bed to make it more comfortable,? No, perhaps a bed with a better mattress?
Ruined our holiday.