Owner's Response: Aloha, Thank you for leaving this review and alerting us to the pest control concerns. Terminix services all our properties every quarter thus we rarely have problems with coach roaches. Fortunatly when alerted they respond within 24 hours and the problem is solved. My apologies for the confusion about the AC we don’t advertise the property as having central air, it has air conditioning in the bedrooms and ceiling fans throughout the home. When you brought the AC concerns to our attention we promptly responded and have replaced those in need of repair. We have an excellent management team and I am sure you will agree they responded quickly to your concerns. The oceanfront sliding glass doors open all the way across the front of the property (special steel beam installation) providing a unique indoor outdoor experience for enjoying the ocean breezes and outdoor Hawaiian Life style. This property has a strong return following as many guests believe its dramatic oceanfront setting, sound of the surf and lanai just 25 feet from the water is better than a beach. Having a 30 foot wide private shaded deck with lounge chairs, lanai furniture, full kitchen, BBQ, all the amenities with ocean access just 75 feet away makes for a one of a kind oceanfront experience. Of course when there is a beach it’s the best of both worlds. The beach in Puamana like all of Hawaii’s beaches offers highs and lows. In my 25 years of living in this beautiful property I have seen the beach build to a magnificent 80 foot wide half mile stretch to almost zero on several occasions; Nature cleaning the sand and shoreline. We thank you for sharing your concerns and allowing us to improve our services. Sincerely, Whalers Realty Management