2/10 Terrible
Abigail B.
Dec 30, 2023
Liked: Communication, location
Disliked: Cleanliness, check-in, listing accuracy
Misrepresented property
Wow, this was a rough stay. As I was in and out of the apartment, I tried to make the best, but it was rough. All of the issues below I have photos, except of course the noise. Nightmare stay.
-there was undisclosed major construction, causing toxic levels of dust and air quality. Full scaffolding covered the courtyard and the inner passageways. Workers began at 830am.
-there was not a cover on the toilet window, so the workers could look in while I was using it. I asked for a cover Multiple times and it wasn’t provided.
-the upstairs neighbors keep a schedule of midnight-730am to sleep. They are heavy footed.
-there is water damage in the apartment. There were two requests for entry during my time to examine or make repairs.
-there was not proper stocking of supplies (wash soap.)
A friend had an emergency situation and came with her child with written permission of the owners. When she arrived, things really hit the fan.
-when we changed the sheets, we found a huge yellow stain on the duvet.
-the sofa bed didn’t have an appropriate mattress and did not stay flat. It poked up in the middle and was essentially useless, meaning you can’t sleep on it as is.
-she deep cleaned for her comfort, and we located duct taped holes in the wall and pipes.
The dust issues got so bad I had to vacate early due to respiratory issues, though the yellow stain on the duvet also made my skin crawl.
The property manager communicated well but doesn’t do much to solve issues.
Abigail B.
Stayed 17 nights in Dec 2023