2/10 (非常に不満)
Tamara S.
2025 年 11 月 11 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
I booked this home based on its 9.4 rating and glowing reviews, but our stay was extremely disappointing. We arrived late after an 18-hour drive, and by morning everyone was congested. The entire house was coated in dust after two hours, our socks were black. Walls, doors, and floors were filthy. The host sent a cleaner, but they only wiped the downstairs while my toddler napped upstairs. Bathrooms had cobwebs, nearly empty soap dispensers, and dirty floors.My toddler couldn’t play because the floors left his feet black. Utensils, strainer, pots had old food; the Teflon pans and baking sheets were rusted; even the blender had dried food. We returned from the parks to find a dead cockroach in the shower.We left two days early. The bedding was stained, one headboard was detached, and the “lazy river” required an extra float rental fee. We book VRBOs to cook and feel at home, but that wasn’t possible everything was too dirty. My daughter became congested, my toddler developed a cough, and I had to use my inhaler frequently.The photos make it look bright and clean, but it was dark, dusty, and neglected. Neither the property manager nor the host helped relocate us. We’ve used VRBO nationwide, and this was by far our worst experience, couldn’t get out of there fast enough. Disgusting. Maybe the other people who posted who clean it was don’t have great hygiene.
Tamara S.
2025 年 11 月に 4 泊滞在
