Elite Town Home Villa with Pools/SPA Regal Palms Resort-Free Wi-Fi/Long Distance

Stayed there for 14 days. Great and clean house. Some small comments regarding cutlery that needs replacement, but Yvette will fix this.

Will stay there again if we are back in Orlando.

Recommended.

Lovely property and resort. The townhouse itself was clean, updated, and well stocked with everything we needed for the week. Location was great for what we needed. I had the need to call the management company for two things, the first was the shower handle in the master bathroom was loose and incredibly difficult to turn on and off. The repairman was there is less than 15 minutes to repair it. The second was there was no charge cord for the Play Station controller. They were not able to remedy this during our stay despite my calling on the first day. My 13 year old son was a bit disappointed since he was hoping to play video games when it was too hot to be outside in the afternoons (he's really fair and burns easily). I would have thought the management company could have gotten the charge cord within a few days, but when I called the day we arrived they said they would call back (they did not). I called again on either Monday or Tuesday and I was told not to expect a solution before we checked out on Friday. A little disappointing. The resort restaurant had good food and I found them to be reasonably priced. Pool area was a little smaller than we thought based on the pictures, but we spent time there most days.

I enjoyed staying at your property for our Disney Vacation. The property was clean and neat and offered many amenities. There were very minor details that could have been improved. The above stove light was blown out. Several of the fluorescent kitchen lights were out as well. However, they were immediately changed when I notified the property manager. It would have been nice to have a DVD player in the downstairs common area. Also, it is not a 2-3 min walk to the pool. It is about a 5-8 min walk to the pool, which was difficult with two small children.

For our first VRBO experience I was super nervous we’d end up in some sketchy place that didn’t live up to the pictures posted. Yvette was amazing and answered all of our questions. The resort was gorgeous, gated, and just far enough/just close enough to everything to not feel like we had to drive forever to get somewhere but not in the heart of all of the chaos and action. The pool was great. Yvette also had some pool floats and toys in the kids closet upstairs which was awesome! The washer and dryer in the condo was great, although the dryer took a little longer than usual to dry. But nothing crazy. It was a great stay and we’d definitely stay again next time we’re headed to Orlando. Also the new restaurant opened the week we were there, the bartenders and food were great! My husband and I also got a couples massage at the spa, I had the owner for my prenatal massage and we both greatly enjoyed the services!

We really enjoyed our stay in your home, it was comfortable, fairly clean , good location. We like Regal Palms and have been there 4 or 5 times. The only issue we had was the dryer was was not working very well. All in all the weather was beautiful and it was a great vacation. Thank You.