2/10 (非常に不満)
Dylan & Christina F.
2025 年 12 月 1 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beware when booking this property. Something didn’t feel right when I initially booked this property, the host didn’t communicate quickly. We were literally driving down to Phoenix for Thanksgiving when we were emailed that our host had canceled our reservation after double booking. Good luck trying to find a place to stay during a holiday- they made zero effort to help get us into another accommodation. VRBO also completely dropped the ball. They claim to have a guarantee to assist when a host drops the ball. Good luck finding someone that speaks English. It was all a total nightmare with very little remorse or effort to help us in the terrible situation. I was traveling alone with my 3 young kids and planned to pick up my Husband Thanksgiving day from the airport. I would proceed with caution with this host - they are not true to their word. When they do make a mistake they will do very little make sure you’re not left with no place to stay (It may sound dramatic but finding a place during Thanksgiving in our budget was impossible). We ended up couch surfing at a friends house. How embarrassing, stressful and not ideal!
Dylan & Christina F.
2025 年 11 月に 4 泊滞在
