The Magnificent Gateway Grand

What a wonderful place! It was extremely clean, beautifully decorated, plenty of space. Comfortable patio overlooking the ocean. No complaints whatsoever. Thank you for the wonderful stay!

When we arrived at the condo, it was spotless. The kitchen was completely equipped for cooking anything. The owner responded to all my email questions promptly. We had a minor leak in the laundry room that was taken care of immediately. We wouldn't hesitate to return to this property.

The property we stayed at was very nice and roomy so I have no issues with the property itself. My rating is based on the customer service or lack thereof we received during the week. It all started when we arrived just before 3pm to get into the condo and the cleaning service was still working and the main lady in the condo cleaning was very rude when we asked if we could simply put our refrigerator food in. We basically had to wait outside the hallway until she was done and she was very rude not to mention her probably 10 year old son was running all over the property and inside the condo...who brings their kid to work? The second and main issue was the TV in the kids room that was not fuctioning when we arrived. I reached out to the condo owner and she gave suggestions that we had already tried that Saturday when we got in. It was not until I reached back out to her Sunday night to see what she was going to do and she said it was too late on Sunday. Finally on Monday a work order was put in and I had to take 2 hours from my vacation to allow a person to come in to fix it and after spending time the worker was unable to get it fixed either and this was Monday. I then received an email on Thursday asking if we received a new remote for the room and if there was a jacket left by the previous guest. The remote wasn't even the problem and the lack of care on whether the TV worked absolutely set me off. It's not my job to program remotes or check on this when you are spending this kind of money to stay in this type of condo. I just felt that if I owned a property down here I would make 100% sure my customers were satisfied or enjoying their stay after filing a complaint from within. I would certainly consider another rental from Gateway Grand because we love the property as a whole but we will not rent this condo again in the future.

Great facility, great location, and view of the ocean. Right in the heart of OC. Convenient beach access. Enjoyed the gym and other amenities.

This condo is amazing! The condo is set up really well for multiple families to stay there, immaculate and in a great location. It’s big enough that you never feel crowded. The location really can’t be beat, on the BEACH!!! Having both an indoor and outdoor pool was fantastic for young kids! I had my 80-year-old mom with me, which made it great for her to come inside and easily take an elevator ride up to relax if she was tired or needed the AC! The condo is decorated beautifully with new amenities, granite counter tops, well stocked kitchen, washer dryer, tvs in all the rooms- which came in handy for all the World Cup games! The kitchen is modern and clean, bathrooms huge- awesome Jacuzzi tub too. The owner Christine is accessible and lovely to deal with. It's a very beautiful & comfortable place to stay. We highly recommend this condo and will be back again next year!