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Located in the popular West Beach area of Gulf Shores this one bedroom one and a half bath suite offers you fantastic views from your gulf front balcony. Cool down in the swimming pool and walk onto the beach from the pool deck. This suite offers you a full size kitchen and separate living room. For your comfort, a king size bed is located in the private bedroom with connecting bath. Bunk beds for small children are located in the hallway next to an additional ½ bath.
The elevators can be heard throughout the entire condo and the bedrooms are nearest the elevators. The hotel is only about 6 rooms wide and there are elevators on both sides. Every time someone rides an elevator there is this loud clanking noise. I stayed in the middle of the week and it went on until 2am. I called the office the 2nd night thinking it had been wind or something. They said "Does it sound like someones moving heavy metal or something?" Yes... Front desk: "that's the elevator". I could not believe it. I said why do you have a 10pm quiet curfew for your own paying customers when you're elevators are so loud...? I am not a light sleeper. This is not a noise that is muted by a fan. It's clanging metal on metal random noises all night. All they do is take your money and smile...it's ridiculous.
If you're cooking your own food, the kitchen skillet they give you is tiny. Like the smallest skillet sold. I had to use a large pot just to be able to move vegetables around and cook eggs. Overall, don't waste your money and if this is how this hotel is managed I would only assume all Brett Robinson properties are like this.
The suite was well maintained and clean. It was large enough for my husband and I. If you have a small child it would be fine but much larger family may have tight quarters.
The staff was friendly and helpful. Certainly exceeded our expectations.
Overall, my family and I enjoyed our stay. We were able to book for the 4th and had a great view of the fireworks from our balcony! The only downside was the pool seemed to be 'closed for maintenance' more often then usual and with an eager seven year old, my husband and I endured some complaining. ☺️ We will definitely consider using this property again.