Brett/Robinson Gulf Corp
We really enjoyed our say, the staff was very nice and the ground was beautiful and clean. I just wished that they had a washer and dryer in the unit. Other than that everything was nice!
We are happy to hear that you and your family enjoyed your stay here. Although we do not have washers and dryers in the unit (makes us more economical), the complex does have coin operated to use. Come and see us the next time the beach calls you back.
Vacation with my girls
I come every year to visit one of the beaches, this was a last minute trip and everything was booked but these condos in this building. Staff was wonderful, the condo was very outdated and filthy, the bathroom and the bedroom, when I folded back the sheets to get in the bed hair was everywhere, all over the comforter on bed, the extra bedding in the close was filthy also, this is the worst place I have stayed, I checked out a day earlier and lost money, I am just making it home and will bath here, I recommend this to no one
I am so sorry your beach stay was as you describe. I have forwarded your review to the Property Manager for further discussion. This is certainly not the accommodations we wanted to provide and I , once again, apologize. Your unused night charges have been refunded back to you. You candid comments, although disappointing, are appreciated.
We had an awesome experience, I can't wait to book again. It was everything I expected and more!!!
Making people happy is what we do best! Thank you for your review of Phoenix All Suites West Hotel. We are so glad to hear your visit to Gulf Shores was an enjoyable experience. See you next time!
We had a great time staying here. The staff was friendly and the condo was clean and neat. It had everything we needed so we cook our own meals and not eat out as much. My boys enjoyed being able to ride down the elevator and just walk to the beach. We will definitely be back.
Kelly: Thank you for your review. We agree...close proximity and easy beach access make for a great vacation. Plus making your own meals is an added plus when you really don't want to leave the beach! Come back again and make more memories here,