Phoenix I - 1 Bedroom Condo!

Thank you for taking the time to provide your feedback. We value your input, and it will help us improve our services and address areas of concern. If there's anything else we can do to assist you or if you have any further comments, please let us know. We hope to have the opportunity to provide you with a better experience in the future.

Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day!

We're so happy to hear your vacation was a success! Thanks for taking time to leave Brett/Robinson a review, and we hope you'll come back and stay with us again!

Jennifer: thank you for reviewing your stay. Please come and see us again.

We are so very sorry for this experience, and would love the opportunity to welcome you back. We have alerted our management team so that they can work to correct these issues going forward.

Thank you so much for your review and pointing out our convenient location and amenities! We are always happy to hear that our guests are satisfied with their stay and strive to make each experience an enjoyable one. We look forward to seeing you again for your next get away!

Thank you for bringing these concerns to our attention, and we apologize for any negative impact on your stay. Your feedback helps us identify areas for improvement, and we will work diligently to address these issues. We understand your loss of trust and hope that you will give us another opportunity in the future to provide a better experience. If there's anything else you would like to discuss or if there's anything we can do to address your concerns further, please let us know.

Hi Mike, I'm sorry to hear about your experience with the unit you stayed at. It sounds like the cleaning job was not up to your standards and there were several areas that were not properly cleaned, which is definitely frustrating. The confirmation email that was sent provided the important information about items you would need to bring with you or purchase while you were here. As for the list of chores, I can understand how it would be stressful and inconvenient to have to complete them before checking out, especially with an early flight to catch. It's important for management companies to be transparent about any additional tasks required of guests before they depart. This information was given when check-in paperwork was completed. I will be sure to give your concerns to the Management Team so that someone can reach out to you about your concerns. It's important to communicate your concerns with the management company and provide specific examples of the issues you encountered during your stay. This will allow them to take appropriate actions to rectify the situation and ensure that future guests have a more pleasant experience. We hope that you will reconsider and book your next vacation with us. Best Regards, Brett/Robinson Vacation Rentals

Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you so much for your review of Brett/Robinson. Reviews like these help us to adjust, and work hard to improve guests' experience. In these unprecedented times we are working in overdrive to uphold the Brett/Robinson standards. Thanks again, and be well!

We are glad you enjoyed your stay - Please let us know if there is anything specific we can do to make it truly perfect!

Donna: We are so happy to hear that you and your family enjoyed your time at our condo and our beaches! Please tell your friends and come back to see us again soon.