Brett/Robinson Gulf Corp
Everything was great except for better communication with guests prior to check in.
needs MAJOR renovations!!
When we initially checked in, Ron was the employee at the front desk. He could not have been less enthused to help us. Never looked me in the face or had a kind word to say.
We walked in our room and the first thing we see is the sofa that looks 25 years old. The carpet in the bedroom is absolutely filthy! The icemaker doesn’t work. There was a missing shelf in the refrigerator so you were really limited with your groceries. The unit was stocked with one glass wine glass, The other two were plastic. The curtains in the Family room were torn!
The view was beautiful but we will not rent this unit again for the price that we paid!!
Leigh Ann: I am disappointed to read the description of the condo and the welcome to your stay here. I have forwarded these comments to the property manager to address with her staff. The condo will be evaluated and necessary improvements made to make our condo comfortable. We certainly hope to have the opportunity to welcome you back again next year.
Amazing view, clean room
The view from the balcony here was incredible. The beach is so amazing and water was clear. The air conditioner worked great and the washer and dryer were nice to have. The room was clean and everything worked as expected. The place could use some updating overall and the elevators could be a long wait at times too. Whomever designed The grounding system for the pools (both indoor and outdoor) must have made a huge mistake by not using a separately derived system for each. I say this because they close both the outdoor and indoor pools during a storm; this was somewhat disappointing as storms often come and go along the coast in the summer. Overall we were really pleased and would certainly return to Orange Beach in the future.
We had such an amazing time in this condo. Our family of four was super cozy in the space. The view of the ocean from the balcony was spectacular. If we weren't at the beach, we were sitting on the balcony watching and listening to the waves. It was so peaceful, we didn't want to leave.
The only recommendation I would have would be to update the furniture. Everything in the condo was dated. No worse than a hotel though.
We are happy you enjoyed your stay here. We agree, the balcony view is spectacular and only second to actually playing at the beach! That is where the family memories are made. We will evaluate the condo furnishings and make any necessary changes as we sincerely want all of our guests to have a relaxing and comfortable stay. Please come back and see us again.