Frank gave great check-in instructions, including maps to get to the property. It can be a little confusing heading to the mountain cabin, so make sure you read through the maps ahead of time. I did have a critter in the chimney, and there was great communication with working through that situation as well. Clean cabin. Well written instruction. VERY lovely fully stocked kitchen! Lovely place to stay. Loved the screened in deck with swing and hot tub. Very cozy. Also, appreciated that this particular driveway was FLAT! Many that I drove past were very high angles going up and down. So, this driveway was awesome and easy to navigate. Overall, would consider staying again at this cabin or another of his properties.