6/10 Normal
Carmen M.
30 de sept de 2025
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación
Gorgeous log cabin, bungalow in the hills, woodwork all throughout, and absolutely spectacular views. This beautiful home needs and deserves a deep cleaning from top to bottom with attention to detail including replacing / repairing items such as the reclining couch that does not recline on one end, a lamp in the downstairs bedroom that has no knob to turn it on or off, torn patio chair pads that have exposed stuffing, and pans that are scratched all the way through the top coating as a few. I let management know on our second day that the gas fireplace would not light, they directed us to instructions which did not work.4 days later I asked again and they provided the same instructions to us to figure it out. We had already done everything. It’s not the responsibility of guests to fix these things. Lastly, they have a significant fly issue inside and out. Every morning, I swept a pile of flies up and even though we did not have doors open without screen doors closed they still kept coming in. Management told me it was a bad year and it was basically normal. I understand that, and at the same time, the pileup of dead flies in the window tracks and around the edge of the floors under all the doors wasn’t just this year. They’re not being cleaned up and probably need to be sprayed. The place was beyond gorgeous, but it really needs some love and attention. One other thing, the entire side of the mountain is under massive construction, and build of infrastructure M-F.
Carmen M.
Se alojó 7 noches en septiembre de 2025
