Best Florence Apartment, 24H AC
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Nice Apartment, but wish we knew...
My family of 6 stayed here for 3 nights. We were told that someone would be at the apartment to let us in when we arrived. Unfortunately that didn't happen. I sent Gianluca a message, but she didn't reply. I sent texts to the other contacts she listed. No replies. I then had to call the phone numbers. No answers. I never did hear from Gianluca. After about 20 minutes standing outside with all our luggage and being a bit nervous that we'd have to find some place to stay, someone showed up to let us in. He quickly went over a few things with us and was on his way. Before he left, I pointed out that the table was dirty and sticky. He said that was just the way the table cloth was. After he left, I wiped it down and removed a lot of dirt from the table cloth, which gave me the feeling that the cleaning of the apartment was perhaps sub-par. The overall feeling of the apartment made me feel that the cleaning wasn't the best, just ok. The bedspread on one of the beds had spots on it. And some of the shelving was dusty. While the size of the apartment was perfect for our size of family, there were a few things I wished I had known before booking. The apartment is very dark, quite possibly because they are trying to conserve energy. Many light bulbs were removed or not working. I needed the flashlight on my phone to see in my suit case in one of the bedrooms. Because it's an inside unit, there aren't any windows in the rooms. One of the showers can only comfortably accommodate a small child. But the biggest issue was that the AC doesn't work between midnight and 8:00 am. It was very hot during the night and uncomfortable to sleep because there was no AC. On our last day, the circuit blew when we used a blow dryer, leaving us in the dark prior to our departure. While we stayed, we noticed that all of us would wake up with bites each morning. It was too dark to know what may have been biting. I didn't hear from Gianluca during our stay or while we waited to be let in, but she was prompt to reply to my e-mails prior to our arrival. The location was good. It was a 10 minute walk to the grocery store and coffee. I can't say that I wouldn't recommend this apartment, but I just wish I knew the issue with the AC and how dark the apartment was. This may not be an issue for some, but for us it was.
I completely disagree with your review. The apartment is very well cleaned and disinfected all the times. Every room has one or more windows and it's not dark. It's the very first time that we receive a review like this that it means there something untrue in what are you saying. The most hilarious things you said it's about the darkness and the torch of your mobile.
This apartment is very central to everything in Florence and we were easily able to walk to all the major attractions. We were three couples that stayed here for 4 nights. The apartment is very well equipped but the only thing that was bothersome was the fact that, because of regulations, the air conditioning shut off at 11 pm every night and didn't come back on until 9 am. It was very hot when we were there and opening the windows did not provide any relief. I know this is not the fault of the owners but it was very uncomfortable for sleeping. The showers are very tiny but we found this to be common in Europe.
Hello Tamra, thank you for your review. I know that the AC is a problem so for the next year we will buy mobile AC units that can be moved all around the bedroom. Hope to see you again to try this new AC units.
Great location and very comfortable apartment.
Fantastic location in Florence. Close enough to major points of interest, but a few blocks of buffer between the apartment and the hoards of tourists.
The apartment is as described and very large. Beds were comfortable. On of the showers is particularly small for anyone over 5'22" and 140 pounds.
The owner was very helpful and communicated throughout the rental period.
I would highly recommend this apartment.
the best solution
The apartment is extremely well located at walking distance of the most important historical buildings. It is also well equipped and clean. Although is on a ground floor that feels like a forth due to the height of the ceiling, it is not to complicated to get to the apartment. Finally, Gianluca and his brother andrea are extremely nice people. Therefore, I would fully recommend this apartment.
Nous avons apprécié l'accueil de notre propriétaire.Nous avons aimé cet appartement très joliment aménagé. Le quartier calme et agréable est vraiment à 10 mn à pied du centre historique. Nous y avons passons un très agréable séjour. Nous vous recommandons cette adresse sans restriction.
the best ever
Gianluca's apartment is wonderful and you really do wake up in the morning to go out for a walk and see the Duomo! It goes without saying that the apartment is very centrally located, close to all the main Florence attractions, and yet amazingly quiet. There is plenty of space and everything you could need. It is very good value for money.