Casa completa

AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms

Galería de fotos de AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms

Alberca
Terraza o patio
Áreas de la propiedad
Áreas de la propiedad
Terraza o patio

Opiniones

10 de 10,
Excepcional
2 habitaciones2+ baños4 personas185.8 metros cuadrados

Servicios principales

  • Alberca
  • Aire acondicionado
  • Estacionamiento disponible
  • Secadora
  • Bar
  • Lavadora

Explora la zona

Map
Manuel Antonio, Provincia de Puntarenas
  • Parque Nacional Manuel Antonio y Refugio de Vida Silvestre
    ‪6 min a pie‬
  • Playa Manuel Antonio
  • Playa La Macha
    ‪10 min en auto‬
  • Quepos (XQP)
    ‪10 min en auto‬

Habitaciones y camas

2 habitaciones (para 4 personas)

Habitación 1

1 cama King

Habitación 2

1 cama King

2 baños, 1 medio baño

Baño 1

Excusado · Solo regadera

Baño 2

Excusado · Regadera exterior

Baño 3

Excusado · Solo regadera

Ambientes

Deck o patio
Cobertizo o lanai
Regadera exterior
Cocina
Con balcón
Área de comedor

Información de la propiedad

AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms

This exclusive holiday home is perfect for you and your friends or family. You'll be in love from the moment you enter Casa Lucero, a private luxurious hillside villa just minutes from the famous white sand beaches of Manuel Antonio and the town and marina of Quepos; a lofty retreat with amazing views. Everything you need to create an unforgettable holiday experience is offered in this magnificent private home!

Unwind in your personal infinity pool, with its own waterfall and covered swim up bar, and gaze at the Cordillera de Talamanca, the beautiful mountains surrounding Manuel Antonio. A two-piece bathroom is conveniently located next to the bar. The spectacular wrap-around veranda, surrounded by lush gardens, offers comfortable seating for relaxation, a daybed for book reading or an afternoon nap, and a table and comfortable chairs with plenty of space for outdoor dining. Each of these areas offer limitless views of the shimmering blue waters of the Pacific Ocean and Quepos' Marina Pez Vela.

The inside of the newly decorated home offers spacious rooms. In each of the two large bedrooms you will be treated to ultra-luxurious comfort on your orthopedic king-size bed fitted with deluxe linens. Each air-conditioned bedroom has a closet with a safe, a dresser, and its own ensuite bathroom with a shower and double sinks. The kitchen has a dining area and is fully-equipped with all the conveniences of home. Opposite the kitchen is a cozy living room with plush seating where you relax indoors. Every room has a fabulous view of the ocean or mountains. Ocean breezes, soothing ceiling fans, and air-conditioned bedrooms create a cool, comfortable environment - it's your choice. This home has it all.

During your stay, you will have access to the warm and knowledgeable hosting services of the Villa House Manager. The Manager will meet you at a prearranged location and take you personally to your villa, where all the features of the property will be explained. The Manager is fluent in both English and Spanish and will be pleased to answer your questions, arrange tours and activities, and make reservations on your behalf. We will put you in touch with the Manager as soon as you book so you can get started with planning your most memorable holiday ever! Other amenities include: - a complimentary bag of locally roasted coffee to welcome you - indoor living / dining area - internet - air-conditioned bedrooms - ceiling fans in all rooms, on the veranda, & in the bar - outdoor grill - books - hair dryer, iron & ironing board, closets - bi-weekly maid service (one service during a 5 - 7 day stay and always on check-out) - private parking - complete House Manual with everything you need to know about the home, instructions, local activities and restaurants, emergency contacts & safety card etc. - personal safe - at home massage and chef services are available on request for an additional charge.

The Casa is located between Manuel Antonio and Quepos, Costa Rica. Both towns are located on the Central Pacific Coast, less than 100 miles from the capital of San José. Enjoy balmy year-round temperatures that average from 81⁰ to 90⁰F (27 to 32⁰C) and year-round 85⁰F (29.5⁰C) ocean waters. Manuel Antonio is Costa Rica’s honeymoon capital and most exotic tropical destination. The Manuel Antonio area combines timeless tropical scenery and one of the most beautiful white sand beaches in Costa Rica which has, as backdrop, emerald-green forests and lush hillsides. The public beach of Playa Espadilla offers excellent swimming, rental of beach chairs, sun umbrellas, kayaks, snorkeling equipment, boogie boards and surfing lessons. You will also have access to international restaurants, spas, galleries and up-to-date services. There are plenty of places to eat in or near Manuel Antonio, ranging from small “sodas” offering Costa Rican local dishes, to five-star dining restaurants.

At the villa, you are just minutes away from Manuel Antonio National Park, one of the world’s most spectacular rain forest nature reserves. With its tropical trails, stunning white-sand beaches, coral reefs and tidal pools, this land-and-maritime Park is a stand out jewel in a country famous for its natural beauty. The Park includes four picture-perfect beaches, each with its own personality. Anyone with a snorkel and mask will be mesmerized by the aquatic life around the coral reefs and submerged volcanic rocks that line the coast between the Park and Quepos. Manuel Antonio National Park is home to an astonishing variety of tropical wildlife. Explore the Park on a well-established network of trails. The most interesting trail is the small loop that takes you around Punta Cathedral, with its breathtaking view of the Pacific. Be on the lookout for hundreds of species of animals and birds, including White-faced (caphuchin) monkeys, squirrel monkeys, howler monkeys, coatimundis, agoutis, two and three-toed sloths, toed anteaters, iguanas, marmomsets, ocelots, river otters, pacas and spectacled caimans, land crabs, parrots, brown pelicans, brown boobies, tyrant hawl-eagles, gray-headed chachalacas, soalter’s ant birds, toucans, and scarlet macaws. (Guest recommendation - For any excursion to Manuel Antonio Park and the Rainmaker Tour, make sure you book Josue. Our Villa House Manager will take care of this for you.)

Located on a tropical inlet just minutes from the Villa, Quepos is a small booming harbor town famous for being one of the best places in the world for big-game sport fishing. The newly developed Marina Pez Vela has amazing restaurants and specialty stores. Shop at the Farmer's Market every Friday evening or Saturday morning. With a variety of outdoor adventure and nightlife, the bustling village center composes six blocks of restaurants, bars, hotels, art galleries and gift shops, all resting beside the main beach and sport fishing fleet.

Less than two hours away, you will find Carara National park where you will experience biodiversity at its best! This 4700-hectare park is the northern-most tropical wet forest on the Pacific Coast. Hike with your naturalist guide through the reserve, and admire views of surrounding rice fields, palm plantations and cattle ranches. Crocodiles can often be spotted in the nearby Rio Tarcoles! In addition to all of this, our Villa House Manager can assist you with booking a multitude of nearby activities including … Snorkeling, Scuba Diving, Surfing, Sunset Sails, Sport Fishing, Ocean Kayaking, Dolphin and Whale Watching Tours, River Rafting, Canopy/Zip-Line Tours, Suspension Bridge Tours, Horseback Riding, Waterfall Tours, ATV Tours, Bird Watching and many more. (Consult your on-site Villa Handbook for further information.) The best of ALL worlds!

***It is advised to rent a small or regular size 4x4 to navigate the driveway up to the villa and to make your trips to the local beaches, restaurants and grocery stores. We are located on a steep hill with a switch back driveway and walking to these amenities is not recommended.***

Administrador de la propiedad

Sheri Wildeboer
Anfitrión Premium

Idiomas

Inglés

Agrega fechas para ver los precios

Servicios

Alberca
Cocina
Lavadora
Secadora
Wifi gratis
A/A

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 15:00
Edad mínima para rentar: 25
Hora límite del check-out: 10:00
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Niños

Solo para adultos
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Eventos

No se permiten eventos
default

Mascotas

No se aceptan mascotas
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Fumar

No se permite fumar
Children under the age of 5 are prohibited as guests.
Children from the age of 5 to 12 are not recommended due to the risks of the villa being located on a hillside with steep drop-offs.
In all cases children are the sole responsibility of their guardians and must be supervised at all times.

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión no indicó si hay detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye botiquín de primeros auxilios y cerradura de alta seguridad

Avisos importantes

Se recomienda acceder a este hospedaje en auto.

Información de la zona

Quepos

Esta casa de vacaciones se encuentra junto al mar, en El Cerro, Quepos. Aquellos que deseen hacer una actividad pueden ir a Marina/club náutico Pez Vela y Reserva natural Mountain Top Park, mientras que quienes quieran apreciar la belleza natural del área pueden visitar Playa Manuel Antonio y Manuel Antonio Nature Park & Wildlife Refuge. En la zona, puedes practicar actividades como paseos en jet ski y buceo, o disfrutar del aire libre mientras haces tours ecológicos y paseos a pie o ciclismo en senderos.
Sección del mapa
Manuel Antonio, Provincia de Puntarenas

Qué hay cerca

  • Parque Nacional Manuel Antonio y Refugio de Vida Silvestre - A 6 min a pie - 0.6 km
  • Marina/club náutico Pez Vela - A 18 min a pie - 1.5 km
  • Playa Playitas - A 10 min en auto - 3.5 km
  • Playa La Macha - A 10 min en auto - 1.8 km
  • Playa Biesanz - A 11 min en auto - 3.9 km

Medios de transporte

  • Quepos (XQP) - 11 min en auto

Restaurantes

  • ‪Runaway Grill - ‬A 5 min en auto
  • ‪Soda Sánchez - ‬A 18 min a pie
  • ‪Ristorante L' Angolo - ‬A 3 min en auto
  • ‪Gelateria Amorosi - ‬A 5 min en auto
  • ‪El Gran Escape - ‬A 3 min en auto

Preguntas frecuentes

¿Hay alberca en AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms?

Sí, la propiedad cuenta con alberca al aire libre.

¿AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms acepta mascotas?

No, la propiedad no acepta mascotas.

¿A qué hora es el check-in en AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms?

Hora de inicio de check-in: 15:00.

¿A qué hora es el check-out en AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms?

El check-out es a las 10:00.

¿Dónde se encuentra AMAZING Hillside Home, Private Infinity Pool, Covered Veranda, Spacious Rooms?

Esta casa de vacaciones se encuentra en El Cerro, a 2 km de Manuel Antonio Nature Park & Wildlife Refuge y Rancho Tipico don Juan. Marina/club náutico Pez Vela y Cascada El Salto también se encuentran a 3 km (2 mi).

Opiniones

10

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 96 de 100 opiniones
Puntuación de 8, es decir, Bueno. Basada en 3 de 100 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 1 de 100 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 100 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 100 opiniones

10/10

Limpieza

10/10

Servicios

10/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

10/10

Check-in

10/10

Comunicación

9.8/10

Ubicación

10/10

Veracidad del anuncio

Opiniones

10/10 Excelente

Jeremy A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Hillside house with views.

Lovely house.Well equiped and the pool area was excellent.Been prepared for a very steep narrow driveway,but were aware of this.
Se hospedó 4 noches en febrero de 2025

10/10 Excelente

Rodney C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Costa rica

Property was excellent, exactly as described
Se hospedó 4 noches en enero de 2025

10/10 Excelente

Donald S.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Quepos

Everything exactly as described. You will not be disappointed if you choose this beautiful house for your stay. The view alone justifies the decision.
Se hospedó 4 noches en diciembre de 2024

10/10 Excelente

Jim G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great views, very private, great pool

Beautiful views and very private, very clean property and well maintained, had a wonderful stay.
Se hospedó 3 noches en octubre de 2024

10/10 Excelente

Leslie C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Summer vacation

We had a great time at the house. This is our second stay in the home. Look no further. This is the best place to stay. Great view and awesome pool. Fernanda was great with all the support and helpful suggestions. She was great helping us with a few excursions. The house has the best view with privacy. The sunsets on deck eating dinner at night was better than the restaurants views. We will definitely come back.
Se hospedó 7 noches en julio de 2024

10/10 Excelente

Gary H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Nice private home with great view

The villa is really nice especially if you want some privacy wit a pool great scenery!
Se hospedó 3 noches en julio de 2024

10/10 Excelente

Lori M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

The perfect house with amazing views!

Everything about this house was perfect for myself and my 2 adult kids and 17 year old. The views were amazing and worth the steep drive up. The drive up is paved with tight curves and very steep but once I drove up once and got over the nerves I handled just fine the 20 other times I did it. We would stay here again in a heartbeat. Thanks for the memories!
Se hospedó 6 noches en junio de 2024

10/10 Excelente

Carol L.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Peaceful haven

We really loved this place. Fantastic view, wonderful pool, comfortable beds and close to town. We saw lots of wildlife from the deck. Only drawback is the steep drive to the place.
Se hospedó 15 noches en mayo de 2024

10/10 Excelente

Lisa A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful Stay in the Perfect Rental

This rental was perfect for two couples, each couple had a beautiful clean master suite. The property was beautiful with the most amazing views! We enjoyed the pool and patio after our adventures every night! It is so helpful to have your own Concierge to plan everything you need, Maria was amazing and so helpful! We had a personal chef Daniel that cooked us a yummy dinner, and also booked couples massages. Maria also booked us a guide for Manuel Antonio park, Josue an was amazing guide and pointed out several things that we would have never seen ourselves. The rental is very close to all the cool places you will want to visit on the pacific coast, and to many delicious restaurants. Don't hesitate to book this amazing rental! We hope to be back soon!
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Tracy O.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfect pool and view

The house is exactly as pictured. Very clean. No a/c in main room which did get very hot but the two master bedrooms have ac which kept the rooms very cool. The outdoor living area and pool was perfect. The furniture is so comfortable, views amazing, and the pool was just perfect. We really enjoyed it everyday it’s bath water yet still refreshing. We traveled end of April 2024. Very very steep driveway. We debated about renting a car or not and I would recommended 100% to get around. Would be too difficult to walk anywhere in the heat with the steep driveway and roads. Close to Manuel Antonio national park. You need to buy tickets in advance for the entry time and day you want. Maria was so helpful and responded to anything/everything very quickly !! Thank you for a wonderful first time in Costa Rica!
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Piotr H., Polska

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Best holiday in my life

Excellent
Se hospedó 10 noches en diciembre de 2023

10/10 Excelente

Julie C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful home with incredible views

This rental is perfect for two adult couples traveling together. The view from the porch was so incredible it brought tears to my eyes the first time I saw it. It was so clean and well kept and stocked with everything we needed and more. All involved employees were prompt, helpful and kind with a special shoutout to Maria. We took advantage of the private chef, massages, and Manuel Antonio tour and all of them were absolutely incredible.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

David C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful Views!

We had a great time staying here for a short fishing trip get-a-way. It’s very clean with a spectacular view and a great pool! It’s absolutely perfect for a family or two couples. Definitely recommend!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Jessica S.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Manuel Antonio

This house was perfect for our family of four. The drive from the main road is VERY steep with sharp turns but once you are at the house the view is gorgeous! We loved watching the ocean and the birds (macaws, toucans, etc) flying by! We also saw a rainbow making the view extra special. The house is beautifully decorated and the beds were comfortable. The house manager was kind and communicative. My only regret was starting a load of laundry. The washing machine has a lot of steps and I wish I realized that before starting.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Kate G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Casa Lucero - a tucked away perfect gem of a place

Look no further and book this gorgeous two bedroom private getaway nestled in the hills above Quepos. Absolutely everything about our stay here was perfect. The house is up a very steep drive but you are fine with a regular car as long as you take it slow and easy. Once you get to the top, the view is simply breathtaking. You will see macaws fly by regularly, the town below, and the water in all directions. The house is beautifully decorated with the most comfortable beds and absolutely everything you could need in the kitchen, pool area, laundry, etc…The outdoor living spaces are gorgeously manicured and words cannot describe the flowers and attention to every little detail. The pool is the perfect temperature, looks out over the mountains and is the best thing to come home to after your adventures around the area. We were so completely impressed with all aspects of this rental - a special shout out to Maria for all of her recommendations and help with booking massages, tours and great restaurant advice. Thank you and we will most certainly hope to visit again!
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Kristi

Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación

10/10 Excelente

Leslie C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Best vacation ever

The house was awesome. Fernanda was the best host. She setup fishing trip for my birthday. It was a great day. My awesome woman caught her first tuna ever. The other trips were awesome. Can’t say enough about the beach. Definitely buy the $16 ticket for manual Antonio park. And go in and enjoy the beautiful with sand beach you won’t regret that. If anything the morning coffee and dinners on the patio was the best part. We hung out in the pool every night after dark to relax and talk about the day we had. The chef was great. Recommend the Chili Bus. It’s small dive across from banko popular. Carnita burrito is the bomb. Best parts was beach time, patio time eating dinner during sunset. And relaxing in the pool after a hard day of playing, excursions, and having fun
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Nita M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Incredible views!

First class accomodations. Everything was very comfortable. But sometimes a challenge to get a taxi to go up there. All in all, loved it!
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Jared H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

winderful stay

everything about the place was just as advertized. we have a perfect stay.
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Marneaux S., Vancouver, Canada

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Absolute Paradise.

Believe it or not, the photos don’t do the beauty of this place justice! The views are stunning, the property surrounded by birds, lizards and jungles as far as the eye can see. The pool is the perfect temperature to wake up in the morning and to unwind in the evening. The house has everything you need to relax and unwind. The kitchen is fully stocked with appliances and cooking tools. The beds are so comfortable! As other reviews have said, the driveway to get to the house is a bit daunting… but worth it. After a couple trips up and down we were doing it like pros! Maria was fantastic at organizing tours and giving us suggestions for local dinning and experiences. I can’t say enough good things about this property and hope to be back one day soon.
Se hospedó 5 noches en julio de 2023

10/10 Excelente

Courtney S.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Couples Getaway

From the time we booked, our host, Maria, was AMAZING! She connected us with amazing tour guides and the best chef ever! She was responsive and so nice. Even came over late one night when we locked ourselves out. Loved the location of the house and it was PERFECT for two couples. Amazing views, relaxing pool and everything we needed to make our stay perfect! Thanks Maria, Chef Paige, Joseph and everyone else!!!
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

Stephanie C., Atlanta

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing house!

We love staying here! Sunset views of the water from the patio with drinks in hand, the amazing smell of the ylang ylang tree in the evening, and the view from the pool… it all made for a special experience for all of us.
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Cathy M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fabulous

Clean, neat Costa Rica living. Views and pool area are hard to leave behind when checking out. Good driver needed to get to casa lucero. It part of the adventure. Luv
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Beth A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Absolutely Amazing

El Cerro is a beautiful home with magnificent ocean and mountain views from expansive veranda and living space windows. Communication is excellent and timely. We did not rent car and were well served by recommended taxi driver (same one for the all of our outings) as well as by the to and fro transport from San Jose airport. We highly recommend El Cerro!
Se hospedó 5 noches en abril de 2023

10/10 Excelente

Molly A., West Point, NY

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful stay!

We loved our time in this amazing house! Maria was excellent to work with!
Se hospedó 5 noches en abril de 2023

Acerca del anfitrión

Anfitrión: Sheri Wildeboer

Foto de perfil del anfitrión
As a typical Canadian family with 4 amazing children, our love of Costa Rica began with our first zip-lining tour hundreds of feet above the forest floor. Monkeys and parrots, iguanas and amazing views of the Pacific Ocean are now what make it feel like home. We can't wait to return every time again, at any time of year for more adventure, fabulous food or complete relaxation. We welcome you to experience nature and adventure at its very best from the comfort of this spacious, two-bedroom villa. Pura Vida!

Por qué eligió esta propiedad

This is our second property in Costa Rica. Our first home is a romantic one bedroom quiet retreat. This home offers space for friends or family. It is located in an area that is central to Quepos, with its bustling streets and local flavor, and also to Manuel Antonio with its unlimited choice of restaurants and activities. The best of everything the area has to offer!

Qué distingue a esta propiedad

The views of the ocean and mountains are second to none. Few homes in the area are perched in a location that offers the views that are visible from our home! A newly renovated home that is airy and spacious... Costa Rican architecture with mid-century modern decor!

Idiomas:

inglés

Anfitrión Premium

Se distingue por ofrecer una buena experiencia a sus huéspedes