While on the surface this seems like a great place, we unfortunately had a really horrible experience. The first issue we encountered was a lot of dust. The cleaners clearly neglected to thoroughly clean, with dust and dirt visible in many places. After a couple of days of waking up with runny noses, itchy throats and watery eyes, we found the air filters were filthy. At that point we only had a few days left so we decided we'd just keep the windows open for fresh air. We also noticed a lot of dirty looks from some neighbors. It felt really uncomfortable and it was obvious people didn't like the fact that the home was a short-term rental. Then one night, our car was stolen right from the driveway. After informing the police, we noticed the security camera advertised in the listing wasn't even working. When we informed the host, they said they'd look into the camera but never got back to us about it. They asked us if we were blocking the sidewalk and said that if so maybe the neighbor called the towing company as they've been known to be hostile! We were definitely not blocking the sidewalk but it would be good to know these things beforehand. We no longer felt safe and we packed up and left the same day, leaving one night early. When we told the host, we were only offered an apology and when we requested a refund, we were refused. The host company seems very professional and responsive but to not offer anything to remedy such an awful experience, especially since they advert