ATTENTION:
COVID19- To enhance your experience please be advised due to increased safety
measures, all travelers to Mexico during the months of May- July are subject to temperature
checks once upon arrival at the Airport and once upon arrival at the Resort. Employees are
also subjected to temperature checks every shift along with wearing mandated facemasks at
all times throughout the resort. Traveling with a temperature and or illness is not advised.
Your health and safety is our priority. As such, any traveler or employee found to have a
temperature over 101, will not be permitted to stay at the resort or in the destination.



I use my timeshare points to reserve a room for you. I have to phone and see if it is available first and then reserve it in your name ( PLEASE SUPPLY you name if you want to reserve it), Please communicate with me as i have to make the reservation and pay for it to hold it for you. If you just want to ask a question i will not reserve it for you . Thanks for being considerate BOB.

Typical reservation to the MEMBER

Villa del Palmar

maximum Occupancies: one Bedroom Suite 4 . Children over the age of 2 will
count towards the room occupancy. Maximum occupancy cannot be exceeded.
Room Assignments: The Front Desk will do their best to accommodate your preference, but
all units are based on availability at the time of check in. Resort cannot guarantee specific
unit, bed type or location.
If you have purchased Airport Shuttle please be aware that transportation service will not be
provided to members/guests without a transportation confirmation letter.

redit Card is needed in order to check in;
Restaurants, Bars, Laundry, Spa & Room Service
are operated on a CREDIT ONLY basis. This means the outlets do not accept cash; please
provide a Credit Card (Visa, Master Card, AMEX) or a cash deposit at the Front Desk.
Service Charge- Please note that the resort assesses a daily fee of $3.50 per unit that will be
added to your bill at check-out. This fee is shared between staff members who work behind

Amenities:
Elevators available at each building
Spa Services - Desert Spa - (Indoor Jacuzzi, sauna and steam room)
Fitness Center on site at each location, please use the fitness center where you are staying
Pre- Stock Packages -Groceries, flowers, champagne and a variety of amenities for special
occasions are available upon request through your member services agent
Transportation - Transportation from the airport can be arranged prior to arrival by calling

Roll-away beds available (charge may apply)
Cribs available upon request (charge may apply)
Currency Exchange Cashier in lobby at Villa Del Palmar
Car Rental available on site
Tour Agents available on site
Hospitality Suite available on site for early arrivals and late departures
Laundry Service and Laundromat Facilities on site
Medical Services on site
Unit Amenities:
There are no Lock off / connecting units available at Villa del Palmar
Dishwasher, washer and dryers available ONLY in PH units at Villa del Palmar
Electric Current: 110/120 volts at 60 cycles - Same as the United States
Kitchens - units are equipped with dishes, glassware and utensils. Kitchen facilities vary by
unit type. At a minimum, they are equipped with microwaves, sinks, small refrigerators,
blenders, toasters, coffee makers and 2 burner electric stoves
Full maid service provided daily - Excludes washing dishes
Air Conditioning - Each suite has individually controlled a/c units
Safety Deposit Box in each unit
Iron, Ironing boards and Hair dryers available in units
Telephones - provided in all rooms. Charges for calls will be made to the room if credit is established
Restaurants:
Sports Bar - 1:00 pm - 12:00 am
Taco Bar - Monday 11:00 am - 4:00 pm, Tuesday through Sunday 11:00 am - 5:00 pm
Bucanero - Snack Bar at Villa Del Arco - 10 am - 10:30 pm
South American Grill at Villa Del Arco - 6pm - 10:30 pm
Bella California - Serving breakfast lunch and dinner
Sushi Bar - 11 am - 6 pm
Room Service - available 24 hours a day
Palmita Market & Deli - 7:00 am to 10:30 pm, Breakfast 7 am - 12 pm
La Casona at Villa La Estancia - Breakfast 7 am - 11 am, Dinner 6 pm - 10:30 pm
(reservations required)
La Parilla at Villa La Estancia - 11 am - 6 pm
Neptune - Seafood at Villa Del Arco - 6 pm - 11 pm, Drinks 5 pm - 12 am (Dress Code - caps,
pool or beach attire are not allowed. Dress shorts and dress sandals are acceptable for gentlemen. Collared shirts are required for Gentlemen.)

Tomatillos, Farm to table restaurant - Tuesday - Sunday 6 pm - 9:30 pm
Carbon Grill - Tuesday - Sunday 6:30 pm - 9:30 pm
Tortugas Terrace - 6 pm - 10 pm
El Patron at Villa Del Arco - Breakfast 7 am - 12 pm, Dinner 6 pm - 10:30 pm
Computer/Laptops:
Internet Access/WI-FI available $$$
charge applies. xxxxxx - 2 devices, 1 bedroom - 3 devices, xxxxxxx- 4 devices.
Pool & Beach Services:
3 pools, 2 outdoor Jacuzzis and a whale water slide - Please refer to pool rules in reference
to children in Jacuzzis
Towels for beach and pool available at Towel Stand 7:00 am to 8:00 pm
Chaise lounge chairs provided at pool and at the beach - Please refer to pool rules about
policy regarding lounge chair usage
Poolside wait services available
Entertainment Program/Staff:
Theme nights and activities are available throughout the week
Schedules available through the Activity Center and posted throughout the resort
Water aerobics, Beach Volleyball, Bingo, Paddle Boards, Kayaks, Snorkel equipment, and
more are available on site