The house is amazing . Very spacious and clean . The owner is very helpful and always answered my emails quickly . Surely we will return . We love our holidays in this house !
Leticia H.
10/10 (非常に良い)
Crystal G.、Marietta
2018 年 5 月 4 日
Absolutely fantastic!
From the moment we walked into the house, we were in love. The pool area was our favorite place to be, whether eating breakfast by the pool or actually swimming in the pool. We truly did not want to leave. Thank you for everything & we will most definitely be back!
Crystal G.
2018 年 3 月に 7 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
sandy s.
2015 年 5 月 8 日
wonderful vacation!
We stayed in this very beautiful home in April 2015. ..The pictures hardly do this home justice. We were very happy with everything in the home. ...it is very close to Disney parks and shopping. Very easy to find and great for a golfer as the golf course is in your backyard. ..I will recommend this home to family and friends and hope to return in the years to follow! Cheers :))
sandy s.
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
Kellyanne D.
2014 年 1 月 16 日
Fantastic Vacation Rental
This was our first vacation rental from Home Away and we were very pleased with this property. The house was clean and eveyrthing was just as described in the listing. We loved the layout of the house, bedrooms, baths. We enjoyed the pool/hot tub/outdoor area. We also enjoyed the game room. We went to all four Disney parks plus Sea World and Busch Gardens in Tampa and it was easy to get to all locations from this house. Craig (the owner) was really great to deal with. He was prompt in answering all my questions and just added to my overall good feeling about the house. We will recommend to our family/friends and hope to come back at some point that's how much we loved it!
Thanks for a great New Year!
The DePre Family
Kellyanne D.
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
christopher wilson
2014 年 11 月 29 日
Fantastic Property, Amazing Vacation
Upon first seeing the property online, we were smitten with it. It's size and location met our needs perfectly. We were wondering what the catch would be and actually expected to be a little disappointed when arrived at Highlands Reserve, we could not have been more wrong.
The villa is absolutely stunning, meticulously maintained and the area was peaceful and incredibly relaxing. The large heated pool was used everyday and the surrounding area essentially became the living room for our stay. After a long day at a park, it was the perfect place to return to. The Games room, and in particular the pool table, got a lot of use too.
To the Owner, thank you so much. On the few occasion we needed to contact you, you were very quick with the response and always willing to help. Will definitely be keeping this in mind for our next trip and have already recommended to family and friends.
christopher wilson
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
4/10 (不満)
Kathleen H.
2017 年 12 月 30 日
Property not as it seemed from photos or review. Numerous issues.
First of all, the owner was extremely responsive and easy to communicate with. However, he lives in the UK so there is only so much he can do for you remotely.
When we arrived, one of the smoke detectors was beeping. It took a while to get someone from the management company to come fix this as it was Thanksgiving day.
There were a number of issues and oddities with the property. We paid for pool heat, but the heater was broken. The owner did refund the fee for us after the fact. It was quite disappointing though as this was one of the reasons we chose this property. The jacuzzi would not stay full of water, but I guess it didn't matter since the heat was broken. Additionally there were large tears and holes in the screens around the pool. It was quite unsightly and allowed in bugs and even a bird.
Although the kitchen was stocked with basic pots & pans, silverware, dishes etc, the house did not have basic supplies like garbage bags, tissue, toilet paper, dish soap or any toiletries.
The "5th bedroom" does not have a door. Stairs lead up to more of a loft area/den but there is no door and no bathroom up there. So really I would say this is a 4 bedroom property with an additional space upstairs (there is a bed up there).
The floors were quite filthy. After just a few minutes of our baby crawling around, his knees, hands and feet were black. And I don't mean the place just needs a good vacuum...it needs a deep clean, especially the carpets.
The whole place is in need of TLC...paint for example, blinds that are in disrepair, shower heads covered in grime and mold.
We were told there were baby supplies like a high chair, but this was extremely filthy and sitting in the garage (which doubles as the game room). The pack 'n play was also very dirty. We ended up holding our baby on our lap for every meal.
The previous renters left a lot of garbage in the can outside, leaving no room for us to take our garbage out. Garbage pick-up is only 1x/week.
The owner said it was not the usual cleaning crew for our stay because we arrived on Thanksgiving, but that does not explain all of this nor does it make it "ok". It is not our fault the normal cleaning crew didn't come in so we shouldn't have to suffer the consequences.
The reviews online seemed great, but things are not always as they seem. The guest book sitting out in the house details many of the same issues we had, including the pool heater issue. Renter beware.
Kathleen H.
2017 年 11 月に 5 泊滞在
8/10 (良い)
Roy B.
2024 年 12 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Roy B.
2024 年 11 月に 7 泊滞在
2/10 (非常に不満)
Maurice S.
2021 年 1 月 3 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Property is Very Misleading and the Owner does not communicate once you check in
I REALLY wish I could leave photos as part of my review.
I booked this property as a first time Christmas getaway for myself and my family which after showing everyone pictures of the property everyone was excited!! The excitement ended once we checked in because the pictures and the property look nothing alike. Leading up to the check in process the owner communicated well and all of my questions were addressed ; however after check in the communication stopped and only one problem was addressed and that was the broken oven door which literally fell off the hinges after one use. That was actually addressed the following day even though I mentioned I needed the oven to cook Christmas Day. When we checked in we had to reclean the bathrooms because they were dirty which leads to the overall review of the cleanliness of the property. The carpet is ridiculously dirty as well as the walls. There was trash left under the dressers and the beds, the couches were worn and stained. We paid an additional fee for the pool to be heated and it was not heated. When I contacted the owner he was not responding to my issues BUT as soon as the property manager (whom has a personality that doesn’t belong in a hospitality setting) contacted him immediately after fixing the oven to inform him that we had our Yorkie in the house he suddenly was able to communicate again. The listing has NOTHING stating pets are not allowed. After we got his attention we went back and forth via email about the issues and because of his lack of concern the conversations got heated so he directed me to only communicate with VRBO whom informed me they could do nothing more than remove the listing from their site.... Save your money if you’re thinking about renting this property. It’s a rental property that they clearly don’t invest in!!! The neighborhood itself is nice so it was good for our daily walks. That’s the only pro I can pull from this property full of CONS.
Maurice S.
2020 年 12 月に 4 泊滞在
10/10 (非常に良い)
Brandie H.、Jackson, MI
2020 年 8 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Florida Vacay
This is a beautiful home in a quiet suburb of Davenport. The bedrooms were spacious with 2 of the large bedrooms having doors to the pool area. The other door to the pool area is off of the family room. Plenty of pots, pans, and cooking utensils in the kitchen.
The only negatives were the remotes for the TVs were a bit confusing, and the grill had not been cleaned after the previous renter.
All and all, we would definitely come back to this home next time we're in Floreida.
Brandie H.
2020 年 7 月に 7 泊滞在
6/10 (普通)
Diogo A.
2020 年 8 月 1 日
良かった点 : コミュニケーション、掲載情報の正確さ
気になった点 : 清潔度
3/5
Its a big house, comfortable but the cleaning wasn’t good.
Diogo A.
2020 年 7 月に 4 泊滞在
8/10 (良い)
Kathy G.
2020 年 6 月 22 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Enjoyed our stay, there were a few Hiccups but they were handled..
Got off to a rough start but it worked out..
Kathy G.
2020 年 6 月に 3 泊滞在
10/10 (非常に良い)
Paula S.
2020 年 1 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful!!
This home was very clean and close to Disney Parks. The owner was great!! He is very prompt with answering questions. Having a pool and hot tub was nice to come home to after a long day at the parks! We loved having a Keurig coffee maker in the kitchen which allowed us to have individual specialized coffee!! We had a group of 12 adults and it was the perfect size!! We would definitely rent this home again!!!
Paula S.
2019 年 12 月に 7 泊滞在
10/10 (非常に良い)
Mark D.
2020 年 1 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice house, well equipped, enjoyed our week here and good location to Attractions
We would stay here again. Thanks Craig
Mark D.
10/10 (非常に良い)
marikay g.、Tinley Park, Illinois
2019 年 11 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Disney Vacation
Our family of 5 adults and 4 children stayed in this very spacious home for our Disney vacation. Plenty of space, close to the Theme Parks, pool was very nice and my son-in-laws were able to walk over to the golf course for early tee times. We had some air conditioning issues that the Management Company was quick in responding to. We would rent here again.
marikay g.
2019 年 11 月に 6 泊滞在
8/10 (良い)
Aleta L.
2019 年 10 月 29 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Sept 2019
We were happy with our stay overall. There were a few hiccups along the way such as a toilet and tub that didn’t Drain properly and a broken toilet handle and internet that was spotty at first. However the owner was very responsive to the issue when contacted after the management company had already been out once and didn’t exactly get on it as they should have. The management company and cleaning service used could use a talking to about their work and what hey should be doing better there were crumbs left and the garage was a bit of a mess like they didn’t check it after the previous guests had left. As any home that has many guests the house could use some updating in carpeting and furniture that has become a bit worn. However it had enough rooms for the people staying the kitchen was well enough prepared (please take a look at the dishes all miss matches and some “kids ware” that probably should be tossed). The hot tub and pool were fantastic to have at our leisure and the distance from major attractions and shops was well within reach and convenient. The price was very affordable and we would stay again.
Aleta L.
2019 年 9 月に 6 泊滞在
10/10 (非常に良い)
Jacqueline W.
2019 年 9 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family holiday 2019
Very comfy,homely villa. Pool area was fantastic,great outlook and plenty of sun! Great location. Easy walk to supermarket, restaurants and pubs.
Couple of tired areas, stain on carpet and a few torn panels on the lanai but nothing too bad.
Would definitely stay here again.
Jacqueline W.
10/10 (非常に良い)
Amy M.、Findlay, OH USA
2019 年 7 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect space for our family
The Haldanes home was perfect for our family with our adult size kids! The pool was gorgeous and the floor plan allowed for everyone to have the privacy they needed but gave us space to hang out together and eat meals as a family! Great location to Disney and attractions but nice quiet neighborhood. The dryer wasn’t drying but the property manager had a new one installed by the end of the week. Suited our needs well and if we vaca in Orlando again we wouldn’t hesitate to book again!
Amy Mead
Amy M.
2019 年 6 月に 7 泊滞在
10/10 (非常に良い)
Karen W.、Owensboro
2019 年 6 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice property
We love working with the owner of this property. He is on top of all your needs while you’re there. It is a nice house with a perfect layout for a family . Our grandkids enjoyed their time in the pool!
Karen W.
2019 年 5 月に 10 泊滞在
10/10 (非常に良い)
Russ S.、Oakbank
2019 年 5 月 3 日
Very memorable family holiday
From the great location to the fantastic pool and hot tub, the best beds we've slept on in a rental, the spacousness, the nearby restaurant and Publix ... a wonderful experience
Russ S.
2019 年 4 月に 14 泊滞在
2/10 (非常に不満)
Sharon s.
2019 年 4 月 30 日
Hugely Disappointed and Feel Disillusioned
Positives; Location is fantastic and the owner initially is very responsive to questions, I had lots of random questions (internet speeds / additional guests) all very accommodating in terms of response.
Negatives; The villa doesn’t really sleep 12, two of the ‘beds” belong to a sofa bed with huge parts of the fabric missing, I would suggest not comfortable for any length of time, it doesn't even look welcoming.
The upstairs bedroom doesn’t have a door and gets exceptionally hot, you can have the air con on but it sounds like a small aircraft.
The villa needs money spent on it, the carpets are stained in places (understandable) the toaster (for a villa that sleeps twelve) only works one side, in places the villa is plain dirty, large cobwebs with bugs in them in the lounge (the management company tell me that they don’t have enough time to deep clean) - I couldn’t care less a clean villa shouldn’t be a “special treat”. Food left all over the pool table from the previous occupants, the hairdryer was missing as was one of the TV’s (resolved following engagement with the owner and management company). The pool filtration system exploded the day after pool maintenance and we had to deal with the jacuzzi flooding the outside of the property and liaise with the neighbour of the property and management company.
The last thing and most important to note was a bug infestation. On arrival there was a collection of unidentifiable Bugs in one of the children’s / twin rooms, they were pooled around the lamp in between the beds, they appeared dead. Nonetheless I sprayed a tin of raid and closed the door. The management company confirmed (when they did come out) that they didn’t know what the bugs were and wouldn’t be able to do anything till the Monday as the gentleman couldn’t lift anything ?!- the management company came out (whilst I was out) couple days later and when we came home the bugs were gone, the dead “bodies” all hoovered (there appeared to be a collection along the skirting board under the beds) - the owner promised me that he pays for inside and outside bug protection.....My son returned to the room and a couple of days later to my horror they were back and crawling in his bed !! My second mail to the owner advising that the bugs had returned ( not quite as many) but wanting to know what my son was exposed to has remained unanswered (let alone what chemicals the bug people used).
I guess the owner has had the money!
Sharon s.
2019 年 3 月に 18 泊滞在
10/10 (非常に良い)
Scott W.
2019 年 1 月 17 日
Wonderfull
Just loved everything about the home and the area !!
We will be back again.
Thank you Craig
Scott & Lorraine
Scott W.
2018 年 12 月に 3 泊滞在
6/10 (普通)
david b.
2018 年 11 月 6 日
Dated could do with a good clean
we booked this villa because of the games room we had to clear it out as it was filthy but could not use the pool table as there was no cues the dart board had no darts having 2 teenagers there it was dissapointing pool was cold but sorted quickly and the air con broke was also sorted quickly overall not good stayed in better in orlando
david b.
2018 年 10 月に 14 泊滞在
10/10 (非常に良い)
Latarshia O.
2018 年 10 月 9 日
Great location.
This place was great for my family. We had everything we needed. I will be back soon. Thank you Craig for sharing your home.
Latarshia O.
2018 年 9 月に 3 泊滞在
10/10 (非常に良い)
Colleen P.
2018 年 8 月 10 日
Great house and fast response from owner!
We loved this spacious house it was clean and very family oriented kids loved it thank you!
Colleen P.
2018 年 7 月に 3 泊滞在
10/10 (非常に良い)
Robert I.
2018 年 8 月 10 日
Great Disney Vacation for Large Family
Amazing house to stay at where the owner was very accommodating. The house was close to resturaunts and shopping. About 25 mins from Disney with the morning rush, but worth the drive for everyone to stay at one nice house.