6/10 Okay
Megan J.
Jun 29, 2023
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Overall okay stay
Overall, the place was clean and a roof over our heads. There was some hiccups in our trip regarding our stay. The place we had reservations with was not the actual place that we stayed in. This was not relayed to us until we got to the actual home waiting for the code to get in the door, which was very confusing to find the place we were staying in since there is no signs to direct you. Communication was very poor between the listed host on Vrbo and the actual property manager. I had spoken with the host earlier in the week and got approved for an early checkin at 11am, when we arrived at the neighborhood gate the security guard called the property manager and said we cannot check-in until 3pm. When we finally were able to physically get into the place, there was no paperwork or welcome binder that told you the WiFi password, which was frustrating because there was no cell service while in the Vrbo home. There were no instructions on check-out or specifically that the hot water switch had to be turned on which is located in the bedroom closet. There was no towel hooks in the bathroom and the place had a musty smell.
Megan J.
Stayed 2 nights in Jun 2023
