Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was our 15th year at Seagrove but our first at this property. We loved the location, with the beach just a short walk from the unit. The unit had not been cleaned well and it did not appear the linen had been changed in the master bedroom, as stains were evident on the sheets. No linen was provided for the sleeper sofa. The sleeper sofa and love seat are in desperate need of replacing. The kitchen was missing basic essentials, i.e. oven mits, cookie sheets, etc. Our major issue was with the A/C. The air conditioner was controlled using a Nest thermostat. The owner controlled what we could set the thermostat to, setting the maximum low we could have the A/C on at 69 degrees. The unit rarely ever got to 69 even in the middle of the night, with temperatures during the day and evening reaching up to 76 and 77 degrees. I've rented properties in Seagrove for 15 summers in a row and this is the first time a property owner has ever "seized" control of the A/C from a guest. While the property management company was always quick to respond to any requests or issues, many of them could be preempted by doing an occasional walk through prior to guests' arrivals.