Phoenix V 202

We loved hosting you, Diann! Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back! Vivien, Team Hosteeva

Hi Andy, thanks a lot for staying with us and sharing your feedback. We're glad to hear that you've liked your overall stay in our place. We upgrade our units often and your comments will surely be considered for upcoming improvements. Hope to have you back again soon! Vivien

Thank you very much, dear Whitney, for staying with us and sharing your heartening feedback of our place! We're so delighted to know that you and your daughters have enjoyed staying in our property. Can't wait to welcome you again anytime soon for another marvelous experience! Vivien, Team Hosteeva

Dear Grant, thank you for letting us know about the issues that you experienced during your recent stay at our property and we're truly saddened to hear about it from our review only. Guest satisfaction is our top priority, this is why we have a 24/7 available support line and we humbly request that you contact us directly in case any issues come up and we do our best to address all the reported issues as promptly as possible. Cleanliness is a top priority for us and our housekeepers work hard to ensure absolute cleanliness at each of our units, thus this is a very uncommon instance that it hasn't been so this time. You may rest assured that I have forwarded your comments to our housekeeping supervisor to be addressed accordingly. We'd love to host you again if you give us the opportunity to impress you during your next stay with us. Sincerely, Vivien

Thank you, Memry! It was a pleasure having you and your family. We're so glad to hear that we could make your experience with us a memorable one. Please note that as we don't manage the entire building but a few properties there, some things are simply beyond our control, such as the common areas of the building. Nonetheless, we'll communicate your feedback to the building management and the HOA and see what we can do in that regard! We look forward to hosting you again soon. Brian, Team Hosteeva

Dear Thomas, thank you for staying with us and taking the time to share your detailed review of our place. We are sorry to hear that you haven't quite enjoyed your stay due to the factors indicated throughout your review. Please, accept our sincere apologies for any inconvenience you've had during your stay. It was an uncommon instance and we’ll do better in the future since we strive to provide a superior service experience for every customer. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. We would love to make things right if you give us another chance. Vivien

It was great to have you, Karen! Thank you for choosing Hosteeva and for appreciating our unit. We're always there to assist you. We’re pleased we’ve been able to make things better and hope to see you again soon. Jack, Team Hosteeva

Thank you so much, Reed, for choosing Hosteeva! We'd love to have you back anytime for another fascinating experience! Carrie,Team Hosteeva

Hi Tucker! It's been a pleasure to have you and we're happy to hear that you've appreciated the overall unit and had an enjoyable stay. We will make sure to give due consideration to your comments referring to the outside walls in view to improve it in the near future. Hope to be hosting you again anytime soon at any of our wonderful and comfy units across the States! Vivien, Team Hosteeva

Thank you, Brandon, for staying with us and sharing your review of our property. It's been a pleasure to have you and we're happy to hear that you've enjoyed your stay. Looking forward to hosting you again for another amazing experience! Rosie, Team Hosteeva

Dear Beverly, we are very sorry to hear that you were so disappointed with your stay at our property. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to detail left something to be desired on this occasion – this is very unlike us. At our company, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hospitality. Best, Jack

Dear Hunter, thank you, for staying with us and sharing your review of our property. It's been a pleasure to have you and we're happy to hear that you've enjoyed your stay. Looking forward to hosting you again for another amazing experience! Rosie, Team Hosteeva

It was a great pleasure to have been your host and to have read your review. We are happy that you enjoyed your stay so much and we wish for you to indeed return! :)