ゴルフに近い、共有プールにアクセスできる、広々とした犬に優しい家

Thank you for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.

Hello! Thank you for sharing your experience with us. We are glad that you had a great experience despite the wifi and hot water not working properly, but we are glad we were able to get that resolved for you. Thank you again for your feedback!

Hi, Deidra! Thank you for bringing the stovetop to our attention; the burners are now all functional. We hope to host you again!

Jackie - We apologize for the condition of the home upon your arrival. We will bring your comments to the attention of local staff so they can address the cleanliness. We hope to host you again soon.

Hi Supriya, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the location of our home. We apologize for the inconvenience the heating and driveway situations have caused you. We would have been happy to assist with any questions or concerns if we had been notified during your time with us. It is always our goal for guests to use all the amenities our homes offer and provide our guests with seamless communication regarding their vacation homes. We are very sorry for dropping the ball during your stay and will be sure to follow up with the appropriate parties to ensure that our communication is streamlined and thorough to meet our high service standards. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We hope to have the opportunity to impress you better in the future.

Hi Gill, Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We apologize for the inconvenience and hope we can host you again.

We are sorry to see the home was not properly prepared and cleaned for your stay. We have discussed the matter with housekeeping and gone over our high standards for cleanliness. We always want our guests to feel welcome and comfortable and will continue to work to reach that point. Thank you!

We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Emad, thank you for sharing your experience. We are glad you enjoyed the home overall and had a wonderful stay. We are sorry for any cleanliness issues that occurred during your vacation. Please know this is not a common occurrence, as cleanliness is a top priority. We encourage guests to reach out to us during their stay should they have any questions or concerns, as we are happy to assist and would have loved to come and clean the home for you. We hope to host you again soon!

Thank you for staying with us, Himanshu. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We have passed your feedback along to our local staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future!

Thank you for your review. We are glad you enjoyed this home. We are happy to report that the issues have been repaired. We appreciate you bringing these issues to our attention. Thank you again for your review. We hope to host you again in the near future!

Jaynie, we are happy to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. We will be sure to pass along the suggestions sent privately to our local manager for consideration. We look forward to hosting you again!

Thank you for your review, Dianne. We are laundering extra blankets and getting them put away on the shelves. The coffee maker will promptly be replaced. We could not discover any issues with the heat downstairs, and we did find the kitchen well-stocked. We hope to see you again!