Mountview Paradise - Pool, Mountain View & Games!

Thank you for the five-star review! Sorry about the missing foosball ball — we’ve added a replacement so future guests can enjoy the game. It was a pleasure hosting you, and we’d love to welcome you back.

We are delighted to hear that you found the cabin spacious and beautiful. It's wonderful that you loved everything about your stay. Your kind words truly mean a lot to us, Daphne, and we would love to host you again soon!

Thanks so much for your feedback! We truly appreciate you taking the time to reach out. While we don’t directly handle lost items, our property management and cleaning teams are always diligent, and we’d be happy to check with them for you. Please don’t hesitate to let us know if there’s anything else we can assist with. We hope to have the chance to welcome you back soon!

Thomas, while we're pleased you enjoyed the spacious layout and amenities the cabin has to offer, we're so sorry to hear you were disappointed with aspects of it. From trash outside and a broken bed, to issues with the septic system, we understand this caused inconvenience and we sincerely apologize your experience with us left something to be desired. We have made management aware of your comments and are grateful for your honest feedback, as we are always striving to improve our guest experience. We are addressing all areas of concern at the cabin, and do hope to have the opportunity to provide you with a better experience in the future.

We're truly sorry you had a poor experience at your cabin, we completely understand your disappointment and frustration and this is unacceptable. We hate that you had trouble reaching us, as we would have been happy to send someone out right away to address the issues at the cabin, but regardless, we are working diligently to correct all problems at the cabin with care. We appreciate your honest feedback and hope to have the opportunity to provide you with a better experience in the future at one of our other 400+ properties, as this is not standard for us.

Lee, thank you so much for your review! We're glad to hear that you and your party had a great time. Though we hate that you ran into any inconveniences during your stay, we are happy to hear that we resolved these quickly for you. Seeing the bears is always the highlight of coming to the Smokies, and we're glad that you were able to experience this. We appreciate your feedback, and we will be sure to follow up with the items you reported to make sure this is taken care of before future guests. We hope to host you again soon!

Amber, we are thankful for your honest review of Mountview Paradise. While we're pleased that aspects of your stay were enjoyable, we understand that your expectations were not met and we do apologize. No one should have to deal with doors not locking, the pool table having burns in it, uncomfortable, squeaky beds, cleanliness issues, and more. While we wish we had the opportunity to address and resolve these issues during your stay, we completely understand how frustrating this may have been. Your concerns have been shared with the involved departments to ensure that this does not happen again. It would be a pleasure to assist you in finding your perfect getaway cabin to make your next vacation to the Smokies more enjoyable.

Thank you so much for sharing your feedback with us, it truly means a lot. We’re delighted to know you had a positive experience and appreciate the time you took to rate us. Your support genuinely encourages our team to keep creating enjoyable stays. We hope to have you come back and see us again soon.