Owner's Response: We’re always appreciative of constructive criticism so that we could provide a better experience for our guests. However, I was blown away by this guest’s recommendation not to rent this property during the summer, since it is directly contradicted by my numerous and consistent 5-star reviews from guests who have stayed here during the summer. Please see other reviews. This guest fails to mention that the upstairs living area has a ceiling fan, in addition to the portable fan that we purchased especially for her just to please her. To minimize the impact on the environment in this beautiful Tahoe area, we prefer to use the ceiling fan instead of A/C, which summer guests have found sufficient. While it’s an older unit, it was recently remodeled. We also provided this guest with brand new patio chairs that she never used and kept inside. Sheets are purchased every 2 years. The furniture is contemporary (see photos) and some recently purchased in 2015. The carpet is shampooed at the beginning of every peak season and 2x in the summer. I am a stickler for cleanliness, especially in the bathroom, and my other reviews confirm that the recently-remodeled marble shower contains no mold (see photos). This guest also misrepresents the kitchen lights, all of which have working bulbs. Rather, she is talking about the ceiling fan lights, which, as I explained to her, require non-standard bulbs with very low wattage that does not illuminate the room. We no longer use those lights and instead use a floor lamp with a 100-watt bulb that fully illuminates a 100 sq. ft. living area. Not sure why she insists on changing the ceiling fan bulbs that have no utility value. We acknowledge there are some guests we could never please, but we continue to welcome constructive feedback from guests in our efforts to improve and strive to provide a wonderful stay.