4/10 (不満)
jeffrey d.
2025 年 3 月 2 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Owner does not seem to care
Have been using VRBO for 15 years, at least once per year and always up to this point have have a wonderful 5 star experience. Not this one. A brief summary:1-Usually you get a week or so before the start date notes on how to enter the condo. Not here. I contacted the management that said I should have and would contact the local manager. I was told by him to text him after I picked up my rental car and he would meet me at the condo. When I did he could not show up for a personal reason and sent me the digital lock code and a map of where the condo was in the complex. The very rudimentary map was of no help an I needed the building number or which there are 17. He did not know the number so I had to go from building to building walk up the stairs to see if my apt number was there.2-The internal instructions:Usually when you get in there are instructions on how to work things, when the trash is picked up and where you place it, Nothing at all.3-Electrical outlets in KitchenThey did not work. Had to go to electrical panel and use the reset procedure to get them working. This happened three more times during our stay.4-KitchenThere are two coffee pots on the counter. One Keurig style did not work at all. The other a drip did work except the on off switch has a light that is to be on when you are using the pot, it did not work and the heating element under the pot was not keeping the coffee hot. Had to use microwave to warm up coffee. The glasses were a h
jeffrey d.
2025 年 2 月に 28 泊滞在
