FAR from Heaven
This property is one of the worst homes I have ever stayed in. Aside from being totally dated and overused, it was FILTHY... the kind of grime that comes from years without a deep cleaning. There were films of filth everywhere: on cabinets, doors, door handles, floors, corners, etc. Everything you touched was greasy. The bedding was all low-end cheap and stained (The mattress pads were paper thin and look like they had come from yard sales attended 10 years ago.) The mattress in our room actually was stained with what looked like blood or urine. GROSS! The pillows were the worst. They all were all flat, stained and not usable. The carpet on the stairs and upstairs was covered with stains, smelled awful, and was actually oily on your feet. All bathrooms were run down, the toilets ran, there were rust stains everywhere, and the wallpaper was falling off the walls. Most closets were stuffed full of owner's or past renters abandoned junk, so you couldn't even use them. We tried to vacuum but that too was broken. We pulled out the filters for the AC and found they were completely clogged ions of dirt. It is hard to believe they have been changed in years.
We arrived on late on a Friday night (a weekend stay) to broken a broken air conditioner, a garbage disposal that did not work, a leaky faucets, a washing machine that was covered in rust, mismatched, broken, plastic outdoor chairs (not enough for capacity), and no basics in the house. I dont think maintenance checks have been done in years. Everything, including the deck, was old and ratty.
The kitchen is also poorly equipped. All appliances were old and dying. The stove plates were caked with grease. The cabinets were sticky to the touch. The utensils were (we couldn't open a can of tuna we bought cause the can openers were both broken). I am honestly baffled by the one and only review this place got that said it was clean. I wonder if this house was kicked out of another program and just taken on by this one.
The management company answered the phone right away and did try to remedy the issues. An impossible feat. This place has been neglected for years on end. I would be surprised if I am the first to have complained. We checked out early because it was just that bad. Access Realty gave us a credit back for part of our intended stay. If I were them, I would dump this property if the owner doesn't agree to some MAJOR updating and cleaning. To whoever owns this house... what a rip off
Clean and great location
The house was great. It was clean and private. There is one bedroom and full bathroom on the first floor which was great for my grandmother to stay in while everyone else stayed upstairs. There are great restaurants nearby as well as an urgent care that was really helpful and got us in and out in no time (baby got a bad rash, it happens). Fishing was fun and we even caught some crabs in the surf! I wish that the location had linens and basic cleaning things provided. We needed to bring an extra suitcase with bed sheets, towels, toilet paper, wash cloths, dish rags, trash bags, hand soaps, dish detergent, etc. Not something fun to think about when going on vacation, but overall we had a great time.
Thank you for taking the time to review your stay in "Almost Heaven". We are so happy that you enjoyed the home and your vacation on Topsail Island. Sorry to hear that you guys had to make a visit to urgent care, but glad that everything turned out okay. We hope you'll be back to visit with us again next year. Thank you for choosing Access Realty!