Blue Water; Apartamento con vista al océano, Atlantic Beach

Thank you Rebecca. We hope to see you back again soon.

Thank you for the feedback. We sincerely apologize for the hassle and inconvenience you and your group experienced as a result of the mistake made by our cleaning service. Our goal is to have the unit 100% clean and ready for guests at time of check in. Our cleaning service has had an excellent track record--this was definitely outside the norm. We have revamped communication with our service provider and expect no further issues. With that said, in light of your experience we made arrangements to refund your cleaning fee and are happy to see that you have cashed the check. In spite of this mishap, we hope you enjoyed your visit to the Crystal Coast and will make plans to visit the area again in the future. Thank you!

Hi Tina, Thank you for the feedback. I am glad that the beach cart was of use. Yes, it is difficult to get the cart up the stairs at the beach, but I am glad that it served it's purpose of getting your beach stuff from the unit to your destination. Each time a guest arrives, there are fresh sheets on the bed that have been bleached and washed by the cleaning crew. There is also a mattress cover on each bed to ensure that our guests have a pleasant stay. We have had no other complaints about bug bites so we will definitely monitor the situation. Perhaps a stray mosquito or two make it into the unit as we have had quite a bit of rain. We had a plumber come out to the property to snake the sink prior to your visit. It appears our guests like to use the sink to wash sand off belongings and that may be the cause of why the sink is running slow - that is why I am happy that you mentioned the hose to rinse sand off - plus there is an outdoor shower. The plumber will be back out to look at the sink again. I am sorry that the neighbors below put a damper on your vacation as I am sure that your family is very respectful. Thanks again for your feedback.