Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View
Lei Lani 504 is a newly renovated interior gulf-front 2 bedroom 2 bath condominium on the 5th floor overlooking the Gulf of Mexico. It is customer decorated and designed with a lot of attention to detail. The condo has 2 King beds and a sofa sleeper in the living room. The primary bath has a customer walk-in shower and the guest bathroom has a renovated tub/shower combo. The condo has a fully equipped kitchen and a washer and dryer. The unit is approximately 949 sq ft with views of the gulf from the living area and the master bedroom. The condo boasts beautiful decor throughout and all the modern touches you are used to at home. USB charging stations in the kitchen and both bedrooms, Alexa in the Kitchen, and smart TVs in the living room and bedroom. The kitchen has a Keurig and Instant Pot. King, King, Sofa sleeper. Sleeps 6.
Lei Lani Towers is a gulf-front property in Orange Beach, Alabama. Lei Lani has an outdoor and indoor pool as well as a bbq area and there is a tennis court and pier access across the street. The Lei Lani gulf-front tower went through a major renovation including but not limited to; new exterior coating, entire building re-painted, all new sliding glass doors, windows, balconies, elevators, etc. This was completed in April/May of 2026. There is a 2-car limit and you must be 21 years of age to rent.
STAY AND PLAY This rental comes with our 'Stay and Play Package', which includes complimentary tickets to the best area activities including golfing, deep sea fishing, dolphin/nature cruise, amusement park, zoo, and movie rentals. Each rental comes with our "Stay and Play package." Some restrictions apply.
*The 'Stay and Play Package' begins on the scheduled date of arrival and is not available on day of departure. Services are non-cumulative and non-transferable. All services are subject to change, subject to availability, and weather permissible. The 'Stay and Play Package' does not apply to monthly rentals.
Añade las fechas para ver los precios
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Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Información sobre la zona
Orange Beach
Este piso se encuentra en el barrio Orange Beach East de Orange Beach, cerca de parques temáticos y en la playa. Si lo tuyo son las compras, Puerto deportivo The Wharf es una parada obligatoria. Para los que prefieren sumergirse en la naturaleza, Parque estatal del Golfo y Orange Beach Beaches son dos excelentes opciones. Parque de atracciones OWA y Museo del mar y de los indios nativos de Orange Beach también merecen la pena.
Orange Beach, AL
Qué hay en los alrededores
Orange Beach Beaches - A 1 min a pie - 0.0 km
Parque estatal del Golfo - A 2 min a pie - 0.2 km
Ono Island - A 8 min a pie - 0.7 km
Alabama Point East - A 2 min en coche - 2.5 km
Perdido Beach Boulevard - A 2 min en coche - 3.2 km
Cómo moverse por la zona
Pensacola, Florida (PNS-Pensacola Intl.): a 55 min en coche
Restaurantes
Flora-Bama Lounge, Package, and Oyster Bar - A 2 min en coche
The Gulf - A 3 min en coche
Cobalt the Restaurant - A 2 min en coche
Pirates Cove - A 40 min en coche
Sunliner Diner - A 5 min en coche
Preguntas frecuentes
¿En Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View hay piscina?
Sí, este alojamiento cuenta con una piscina cubierta.
¿Cuánto cuesta alojarse en Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View?
A fecha de 16 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View el 20 de oct de 2026 son de al menos 339 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View?
Las plazas son limitadas.
¿A qué hora se realiza la entrada en Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View?
Hora de inicio del registro de entrada: 15:00.
¿A qué hora se realiza la salida en Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View?
La salida se realiza a las 10:00.
¿Dónde se encuentra Lei Lani 504 2 King Beds 2 bedroom / 2 bath condo Amazing View?
Este edificio de condominios de la zona de Orange Beach East se sitúa a pocos pasos de Parque estatal del Golfo y Orange Beach Beaches. Playa de Perdido Key está a 2,2 km de distancia.
Comentarios
9,8
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
37 comentarios de un total de 41 con una puntuación de 10 - Excelente
10 - Excelente
37
3 comentarios de un total de 41 con una puntuación de 8 - Bueno
8 - Bueno
3
1 comentarios de un total de 41 con una puntuación de 6 - Normal
6 - Normal
1
0 comentarios de un total de 41 con una puntuación de 4 - Mediocre
4 - Mediocre
0
0 comentarios de un total de 41 con una puntuación de 2 - Horrible
2 - Horrible
0
10/10
Limpieza
9,8/10
Llegada
10/10
Comunicación
10/10
Ubicación
10/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Cathy L.
30 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Family Trip!
This condo is fantastic! We had a wonderful time and can't wait to return!
Cathy L.
Se alojó 5 noches en mayo de 2023
Respuesta de VrboOwner el 18 de oct de 2023
Hello! Thank you for the review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Heidi C.
10 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Gorgeous Ocean View
We had a lovely stay! Nothing beats oceanfront and listening to the sound waves.
Heidi C.
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 8 de may de 2024
Thank you for the review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Rebecca B.
22 de sept de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
It was great, and so clean! Such a pretty condo!
Wonderful experience!
Rebecca B.
Se alojó 3 noches en septiembre de 2022
Respuesta de VrboOwner el 21 de nov de 2022
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Maria S.
7 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful!
Accommodations were spotless and well appointed. Quick walk to the beach-not crowded for April.
Maria S.
Se alojó 3 noches en abril de 2024
Respuesta de VrboOwner el 23 de abr de 2024
Thank you for the review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Patrick A.
13 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
great condo will go back
GREAT
Patrick A.
Se alojó 3 noches en abril de 2022
Respuesta de VrboOwner el 24 de jun de 2022
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear you enjoyed your stay with us! We would love to host you again so be sure to call us for your next visit.
-Gulf Shores Rentals
Verificado
10/10 Excelente
Dawn P.
25 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Peace of Heaven
Quaint condo, beautifully designed. Comfortable beds and all the amenities.
Dawn P.
Se alojó 6 noches en marzo de 2023
Respuesta de VrboOwner el 10 de abr de 2023
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Beckie G.
30 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great spot!
We had a great time at this location. So close to the beach. You can enjoy time out on the beach or just sit on the deck/balcony and watch everything. We saw dolphins from the balcony almost every day!
Beckie G.
Se alojó 6 noches en junio de 2023
Respuesta de VrboOwner el 9 de oct de 2023
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Harry W.
28 de oct de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lei Lani 504
Beautiful views. Comfy condo. Great location. We will be back!
Harry W.
Se alojó 7 noches en octubre de 2022
Respuesta de VrboOwner el 21 de nov de 2022
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Nancy Y.
14 de may de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great time!!
We had a wonderful time!! The unit was beautiful!! Will definitely go again and request this unit!!!
Nancy Y.
Se alojó 3 noches en mayo de 2022
Respuesta de VrboOwner el 24 de jun de 2022
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear you enjoyed your stay with us! We would love to host you again so be sure to call us for your next visit.
-Gulf Shores Rentals
Verificado
10/10 Excelente
Robon B.
6 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful view
This condo was perfect for our group of four ladies on a girls’ trip. Wonderful balcony right on the beach. We saw dolphins almost every day. Very clean accommodations, nice kitchen set up. Indoor heated pool, and outdoor pool. We enjoyed our stay very much!
Robon B.
Se alojó 5 noches en abril de 2023
Respuesta de VrboOwner el 5 de dic de 2023
Hello! Thank you for the review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Cherie M.
13 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Mrs
Loved it
Cherie M.
Se alojó 4 noches en agosto de 2024
Respuesta de VrboOwner el 18 de sept de 2024
We greatly appreciate the review, and we are thrilled to learn that this guest enjoyed their stay. At Gulf Shores Rentals, we strive to ensure every guest enjoys their vacation. We're delighted to hear this guest had a great stay with us! We look forward to hosting them again and hope they contact us for their next visit. Thank you! - Gulf Shores Rentals
De un sitio asociado
10/10 Excelente
Stephen H.
12 de oct de 2022
6th Anniversary
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful week
Stephen H.
Se alojó 5 noches en octubre de 2022
Respuesta de VrboOwner el 21 de nov de 2022
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
8/10 Bueno
Laurie C.
5 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spring break
Beautiful condo- the beach was incredible!! Very comfortable overall- would like softer bath towels and a few more kitchen utensils- ( spatula and a toaster that works)- also you only get 1 roll of toilet paper and 1 paper towel roll- so bring extra!
Laurie C.
Se alojó 4 noches en abril de 2023
Respuesta de VrboOwner el 25 de ene de 2024
Hello! Thank you for the review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
De un sitio asociado
10/10 Excelente
Barbara H.
15 de may de 2024
Restful comfortable and beautiful
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The rooms were beautifully decorated and comfortable. Everything you needed was there. We would definitely try our best to book this unit on our next trip down.
Barbara H.
Respuesta de VrboOwner el 25 de may de 2024
Thank you for the review. At Gulf Shores Rentals, we strive to ensure every guest enjoys their vacation. We're delighted to hear this guest had a great stay with us! We look forward to hosting them again and hope they contact us for their next visit. Thank you!
- Gulf Shores Rentals
De un sitio asociado
10/10 Excelente
Chandra F.
25 de may de 2023
Lei Lanai is amazing!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had the best time! The rental was perfect. Beautiful condo right on the beach and everything was clean and very convenient.
Chandra F.
Se alojó 4 noches en mayo de 2023
Respuesta de VrboOwner el 11 de jun de 2023
Hello! Thank you for the great review. We are so happy to hear this guest enjoyed their stay with us. We would love to host them again, so we hope they call us for their next visit. At Gulf Shores Rentals, we are always looking to improve our properties to ensure an enjoyable stay for our guests. Thank you!
-Gulf Shores Rentals
De un sitio asociado
10/10 Excelente
Jennifer B.
28 de jul de 2022
Best Experience Ever
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was absolutely perfect. It was so relaxing and beautiful. We had a great time and thoroughly enjoyed the beach view from the balconies. The beds were very comfortable as well.
Jennifer B.
Respuesta de VrboOwner el 29 de jul de 2022
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear you enjoyed your stay with us and that you loved the views and beds! We would love to host you again so be sure to call us for your next visit.
-Gulf Shores Rentals
De un sitio asociado
10/10 Excelente
Melanie S.
14 de jul de 2021
Amazing!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family was able to stay for several days and had the most wonderful time! The condo was beautifully decorated and clean. Access to the beach was amazing and area was always clean and prepared for fun! We will definitely be staying again!
Melanie S.
Respuesta de VrboOwner el 21 de ago de 2021
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear you enjoyed your stay with us as well as our beaches! We would love to host you again so be sure to call us for your next visit! -Gulf Shores Rentals
Verificado
10/10 Excelente
Patricia P.
2 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
504 lai lani
The condo was very nice. Faced the beach and had everything weneeded except for safety bars in both bathrooms.
Looking forward to coming against.
Patricia P.
Se alojó 14 noches en febrero de 2023
Respuesta de VrboOwner el 10 de abr de 2023
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
De un sitio asociado
10/10 Excelente
Isabel K.
20 de abr de 2024
INCREDIBLE
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was an incredible property. The view, the decor, the heated pool. Couldn't of asked for a nicer stay.We will be back. Casey and Harley at Gulf Shore Rentals were the nicest and so accomodating!!!
Isabel K.
Respuesta de VrboOwner el 9 de may de 2024
Thank you for the review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
De un sitio asociado
10/10 Excelente
cindy r.
3 de jun de 2022
Holiday Vacay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautifully decorated condo with great ocean front and short distance to the ocean. The beds were comfortable and the location was great. Lots of great places close by to eat, The Gulf, Cobalt. Would definitely stay there again. Great for family, couples getaway. I give it 5 stars!!!
cindy r.
De un sitio asociado
10/10 Excelente
Kati H.
31 de ago de 2023
Girls getaway weekend
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We are excited to visit this condo every year for our girls trip! Great accommodations. Perfect location. The building is quiet at night and the rooms are spacious. So glad we found this condo! Easy check in and check out process. The property is always well kept and clean.
Kati H.
Se alojó 4 noches en agosto de 2023
Respuesta de VrboOwner el 28 de sept de 2023
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
De un sitio asociado
8/10 Bueno
BRANDY W.
13 de abr de 2023
Lovely Condo
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The building's elevator is very, very sketchy however I don't hold that against the condo itself. It was decorated beautifully and the owners spared no expense with higher end tv's, balcony furniture and other accessories.
BRANDY W.
Respuesta de VrboOwner el 8 de may de 2023
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
Verificado
10/10 Excelente
Paula F.
21 de sept de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lovely location, nicely appointed condo
The place is very cute and comfortable. The proximity to the beach and the convenience to get around is unbeatable. Nice TVs in all main rooms. Only a couple issues. The tub in the guest bath drains SOOO SLOWLY. If you don't shower quickly, you're up to your ankles in dirty water. Another thing that was a little yucky was the countertops were sticky and the bowls had food residue on two of them. Overall, a nice place and the patio and beds are amazing.
Paula F.
Se alojó 6 noches en septiembre de 2022
Respuesta de VrboOwner el 21 de nov de 2022
Hello! Thank you for the great review. We are so happy to hear this guest enjoyed their stay with us. We would love to host them again, so we hope they call us for their next visit. Any maintenance and housekeeping issues will be passed along to that department to be corrected. At Gulf Shores Rentals, we are always looking to improve our properties to ensure an enjoyable stay for our guests. Thank you!
-Gulf Shores Rentals
De un sitio asociado
8/10 Bueno
Travis B.
5 de may de 2023
Nicely renovated and clean condo
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I stayed here for 3 nights (booked and planned to stay 4 nights). We left a day early only because my husband and I both have terrible allergies. We figured out that it was coming from the mold in the A/C closet. Besides that, the condo was very nicely renovated and very clean. It had everything needed for the kitchen. The building itself could use some TLC as it is very old. None of this stops of from having a great time. I would recommend this condo to family and friends. I would suggest taking a look at the mold issue.
Travis B.
Se alojó 4 noches en abril de 2023
Respuesta de VrboOwner el 8 de may de 2023
Hello! Thank you for the great review. At Gulf Shores Rentals, we strive to make sure every guest is enjoying their vacation. The mold concern will be addressed immediately. We are so happy to hear this guest enjoyed their stay with us! We would love to host them again, so we hope they call us for their next visit. Thank you!
-Gulf Shores Rentals
De un sitio asociado
6/10 Normal
Kristin H.
4 de may de 2024
Great Condo but Smelled Like Cigarettes
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were excited to stay at the Lei Lani again this year as we have stayed here for almost 10 years since it is our favorite condo and location due to being less crowded.This year, we decided to get a 2-bedroom due to my 2-year-old being big enough to sleep in a bed alone.Upon arrival, we immediately smelled cigarette smoke outside of the door and were hit by a wall of the smell when we entered. I immediately contacted the management company who reached out to help find a solution. Our first option was to move to a different condo, which we were open to until we discovered that the closest condo was in Gulf Shores. The second option was to have maintenance come spray and leave an ozone machine to clear the smell. We chose the second option as we wanted to stay at the Lei Lani, as we had planned and paid for.Maintenance arrived and he was very rude. He stated he could not smell any smoke even after we pointed out that the guest room was even worse than the entryway. He again stated that he didn't smell anything and it was just "old condo smell" even though we’ve never experienced that in our many years of stays. He left an ozone machine and we ran it every time we left. The smell would be gone for a few hours but then it would come back. We eventually had to move my 2-year-old into the master bedroom with my husband and myself as the smell was starting to make him sick. We had to shut off the second bedroom completely but the smell still leached out. It eventually resulted in an urgent care visit requiring breathing treatments for my son, but yet according to maintenance, "there was no smoke smell."While the management company did provide us with options, we didn't feel it was right to ask us to move to Gulf Shores to be able to enjoy our stay due to something that wasn’t our fault.Overall, the condo was beautifully decorated and incredibly well-stocked. Outside of the smoke smell, we would absolutely recommend it to future visi
Kristin H.
Se alojó 8 noches en abril de 2024
Respuesta de VrboOwner el 8 de may de 2024
We sincerely apologize for any inconvenience caused. It deeply troubles us to learn of your unpleasant experience. We regret that the staff dispatched to resolve the issues in your unit did not extend the warmth and courtesy we expect from them towards our guests. Additionally, we are distressed to hear that your child fell ill due to this situation. Rest assured, we have promptly informed the maintenance coordinator and implemented measures to prevent such occurrences in the future. Please accept our apologies once more for any inconvenience endured, and we earnestly hope you will reconsider choosing us for your next vacation. Thank you.
-Gulf Shores Rentals
Acerca de su propietario/a
Propietario/a: Gulf Shores Rentals, Inc
Idiomas:
Inglés
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.