8/10 Good
Maren M.
Sep 2, 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place, but electrical issues
Overall, we enjoyed our stay here. Kitchen is well stocked for cooking meals. You will need to purchase spices and so on, but will not be lacking for things to cook with or eat on. The unit is very close to one of the pools -- note that the pool codes can change, since apparently locals or others not staying are sometimes using the pool. We had to contact the property manager about that and got a prompt response with the new code.
The one disappointing thing for us was that two of the rooms had outlets that did not work. My son stayed in one, and none of the outlets worked which meant that none of the lights worked. His only option for light was the overhead fan light, which super sucks at night for reading, etc. He also works when traveling, and could not charge devices, etc. We had good communication with the manager about the problem, someone came out asap to check it out and confirm the problem. However, apparently the PIC higher up didn't think it was a problem. We did not hear back from them our entire stay, and it was not fixed. I found this rather disappointing as the message was clear that they did not care about us. I think if you invest in the expensive cost of renting a place like this, you should have power and things should work. If we had gotten some communication about why they could not come out right away to repair, at least I would understand that they cared and were attempting to do something to remedy the situation.
Maren M.
Stayed 5 nights in Aug 2023
