This is the first time I have ever reviewed anything good or bad but I was so disappointed in this rental that I felt I needed too. I was very disappointed in our stay at this condo. On the day we checked in they provided us with only one key to the room. We had a party of 8 and this made is very inconvenient and also stressful because at this property you need key for everything, for the room, elevator, parking garage, access to and from the beach, etc. Although I appreciate the security, if you don't have enough keys your are trapped until someone with a key can come and get you. After calling the rental company they did provide us one more key but that still was not enough. We asked other guests staying at Silver Shells how many keys they received and were told they received 5 keys.

When we got to the condo on the first day my daughter sat in a bar stool and it completely crumbled under her. I can not believe that someone knowing the bar stool was broke would put it back to be used knowing someone would sit in it. The washing machine was so loud that it sounded like a train was coming through the condo. The pull out mattress was a joke. No one could sleep on it because so bad. Basically you were sleeping on springs. But with all the complaints about the condo by far the worst thing was being only provided 2 keys. It was not relaxing vacation at all. Also it would have been helpful if the people working at the rental office had some knowledge of the properties they rent. They couldn't answer

questions that we had regarding our condo or parking etc, because they had never seen the property and were not familiar with it.