Carlos Pointe Beach Club holiday lettings

The overall impression of this property is good however the window blinds in the lounge and both bedrooms let the property down. The beachside bedroom had broken slates and also one missing slat. This meant that ever time a boat went passed at night the bedroom ceiling lit up with the boat lights and in the morning the sun came streaming in. We expressed this in an email at the start of the 3 week holiday and we’re advised that Heather from the vacation rentals office would phone, however we did not receive a call. The only other issue was the toilet seat in the beach side bedroom was badly stained on the under side and worn/chipped on the top. Having stayed in this apartment block on 3 other occasions we are just disappointed about these 2 things as we paid more for a bigger balcony apartment.