T 10静かな環境のゲストヴィラ|ディズニーの近く|プール＆スパ

Thank you for your review

Thank you for the 5-Star review David!

Thank you for the 5-Star review, Gina.

Thank you for your 5 star review

Thank you for your review

Thank you for your 5 star review

Thank you for your kind review

Thank you for the 5-Star review, Joe. I am so glad you enjoyed your stay. We are thrilled to host you in your next Orlando Stay.

Thank you for the 5-star review, Michael. We hope to host you in your next Orlando Vacation.

Thank you for your 5-Star review.

Glad to hear you had a great experience! Thanks for sharing your feedback.

Thank you so much for choosing to stay with us again — it truly means a lot to have returning guests like you! We're so glad to hear you enjoyed the property, the neighborhood, and our communication once again. We sincerely apologize for the delay at check-in and completely understand how frustrating that must have been, especially after such a long drive with your family. The situation with the previous guests unfortunately created a bit of a ripple effect, and we appreciate your patience and understanding while our cleaning team worked hard to get everything ready for you. We're grateful for your continued support and hope to welcome you back again soon — under smoother circumstances from the moment you arrive!

Thank you for your kind review, we are glad you enjoyed your stay!

Thank you for your review and for highlighting some of the positives about the home, including the convenient location and game room—we’re glad those aspects worked well for your stay. We’re sorry to read about the concerns you’ve raised, particularly regarding the AC. However, we do want to clarify that we have no record of any issues being reported during your stay. We have checked both our after-hours call logs and our online guest portal, and there is no communication from you regarding the AC or any other concerns. Had we been made aware, we would have arranged for our maintenance team to attend as quickly as possible. The home was actually fitted with a brand-new AC system in 2025. Regarding the door alarm, this is a safety feature required by law in Florida properties with pool access. It is standard across most homes in the area and can be easily managed by pressing the designated button before opening the door which stops the chime. In terms of amenities, as outlined in your check-in information, we provide a starter supply of basic items to cover your first night. As this is a self-catering property, guests are expected to purchase any additional supplies needed for the remainder of their stay. This information is shared in advance so guests can plan accordingly. We do appreciate your feedback about the game room and will take this on board as we continue to maintain and improve the property. Thank you again for your stay.

Thank you for your review, I will forward your feedback onto my Property Manager in resort

Thank you for your review

Thank you for your feedback! We’re glad to hear the pool issue was quickly resolved. We appreciate your comments on cleanliness and the beds, and we’ll look into making improvements. We hope to welcome you again soon!

Thank you for your 4 star review Debs. I am so sorry there was an issue with the dishwasher. It did need a part that took ages to come in, its the current climate at the moment as parts for most things are low in stock worldwide. I am so glad you did enjoy your stay and I hope you think of us again for your next Orlando stay.

Thank you for the 5-Star review, Lori. We're glad you love the home.

Thank you for taking the time to leave a review and for choosing to return to our villa for a second visit. We're genuinely sorry to hear that your experience did not meet the high standards you expected based on your previous stay. However, we were surprised by some of the feedback, particularly as the only issue raised with us during your stay was the air conditioning. As you noted, this was promptly addressed once brought to our attention. Had we been made aware of any other concerns—especially regarding cleanliness—we would have taken immediate steps to rectify them. We have experienced very high levels of rain recently and this will bring debris from the pool cage onto the deck area. Our team is committed to maintaining the villa to a high standard and we rely on real-time communication from guests to ensure everything meets expectations. We truly wish you'd flagged these concerns during your visit, as it's always our goal to make things right

Thank you for your review. I'm so glad you enjoyed the home and the pool. I'm sorry about the grill hire. We use an outside company for Grill Rental. I will feed this back to them. If you had let us know it was sub standard I would have asked them to replace it for a better one for you. Please accept my apologies.

Thank you for you 5 star review Sherita, I am so glad you enjoyed your stay. I am sorry about the notices, however, they are there for your protection. For example, if you park your car on the sidewalk the HOA will have it towed, its more to make you aware then a rule.

Thank you for your 5-Star review, Craig! We're glad you enjoyed the space and had a great stay. We'll work on improving the kitchen supplies. Happy to hear our team resolved any issues quickly. We hope to welcome you back soon!

Thank you for the kind review, Nancy. We are glad you enjoyed your stay. We are looking forward t host you in your next Orlando Stay.

Thank you for your 4 star review Marissa, I am so glad you enjoyed your stay. The problem we have in the summer months with pool heat is that the water is warm already so pool heat wont really make that much difference. I am glad you found the home nice and clean and I hope you think of us again for your next Orlando stay.